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296 Garfield Avenue Reviews
Read reviews from customers who used our services at 296 Garfield Avenue
Total reviews
256
Average Rating
4.6/5
Great customer service and had everything working again. I am so pleased. Thanks again David
Msa O,
Customer service response - Thank you for your 5-star review! We're thrilled to hear that David provided great customer service and got everything working again for you.
Sears Home Services on 1726625790110
Very disappointed that he showed up in 6 hours. What happened with 8-12? He had 9 appointments and I was #5. Shame on Sears to make us wait 6 hours for a service technician. Yes it was not his fault, but, Sears should not promise customers a 4 hour window!
Rosemary P,
Customer service response - We apologize for the inconvenience caused by the delay, Rosemary. We appreciate your feedback and will work to improve our scheduling process.
Sears Home Services on 1726453185138
David V. Best technician!!! Very patient!!! Answers all your questions and very thorough!!
jodi M,
Customer service response - Thank you for your 5-star review, Jodi! We're thrilled to hear that David provided such a patient and thorough service experience.
Sears Home Services on 1725928402043
Jacquelyn G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1725764941134
John was Awesome and very friendly. After working on the issue for a few minutes, he educated us on how we should use the washer to avoid the same issue from reoccurring and how much soap we should actually use vs what the packaging says. It was refreshing learning so much and also had great conversation. John is a great guy and an asset to your organization. He was Profesional, courteous, knowledgeable and delivered an awesome customer service experience.
T. A,
Customer service response - Thank you for your 5-star review, Oladipo! We're thrilled to hear that John provided such an informative and friendly service experience.
Sears Home Services on 1725499285381
Domingo arrived on time and replaced the broken part quickly and efficiently.
Edward M,
Customer service response - Thank you for your 5-star review, Edward! We're thrilled to hear that Domingo provided timely and efficient service.
Sears Home Services on 1725276136726
Gary was very knowledgeable and talk me through the need for the parts that were ordered and installed. He was very professional.
Cranston I,
Customer service response - Thank you for your 5-star review! We're delighted to hear that Gary provided knowledgeable and professional service.
Sears Home Services on 1725276608568
Fred W,
Customer service response - We appreciate the 5-star rating, Fred! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724988401626
Evelyn B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724565340568
The technician was very professional and was knowledgeable of the problem my Whirlpool washer had and explained it in detail.
EM M,
Customer service response - Thank you for your 5-star review! We're delighted to hear that our technician provided professional and knowledgeable service for your Whirlpool washer.
Sears Home Services on 1724295808432
