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296 Garfield Avenue Reviews
Read reviews from customers who used our services at 296 Garfield Avenue
Total reviews
256
Average Rating
4.6/5
Sears appliance keeps you updated as to when your parts are coming in. They will reschedule the repair service if the parts come in sooner. Technicians are professional, and the machine is functioning properly again. I highly recommend using Sears Appliance Repair for your appliances.
Doreen P,
Customer service response - Thank you for taking the time to leave a review of our Sears Appliance Repair service. We strive to keep our customers updated on parts arrival and provide professional service.
Sears Home Services on 1705567691109
Professional and on time
Karen O,
Customer service response - Thank you for your feedback. We appreciate your positive comments about our professionalism and punctuality. Thank you for choosing our services.
Sears Home Services on 1705480916568
Arthur W,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174594032
This young gentleman was the absolute best Sears techI have ever had! He needs a raise!
Gail D,
Customer service response - Thank you for taking the time to leave such a positive review about Sears Appliance Repair! We truly appreciate your kind words and will make sure to pass along your feedback to our technician.
Sears Home Services on 1705035660228
Lauren F,
Customer service response - A big thank you, Lauren, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174787334
Kristin M,
Customer service response - A big thank you, Kristin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174788377
The tech was perfect, he was friendly, knowledgeable , and punctual. However, it really stinks to pay 100$ to find out I needed a new washer, I feel there should be a better way to learn that rather than paying a 100$ for nothing. There should be screening done on the phone prior to sending a tech our. I tried to tell you my problem on the phone and all you wanted to do was sell me an extended warranty which obviously would not have done me any good anyway. You just wanted to extract money from me. That's mean. Now I'm out a 100 after Christmas and have to go purchase a new washer when my washer is less than 2 years old with transmission issue. The tech was great! But I don't appreciate the attempt to extract as much money as you could from me on the phone. Pathetic!!!
Therese C,
Customer service response - We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide the best service possible, and we understand that it can be frustrating to pay for a service call only to find out that a new appliance is needed. We will take your suggestion into consideration to improve our screening process and provide more accurate information over the phone. Thank you for bringing this to our attention.
Sears Home Services on 1707531304648
Paul was able to fix my oven. It's very old & is now working.
Monika A,
Customer service response - Thank you for leaving a review. We're glad that Paul was able to fix your old oven and get it working again. We appreciate your feedback!
Sears Home Services on 1707448380011
Macky M,
Bud P,
