296 Garfield Avenue Reviews

The problem is back. Can someone please contact me. Thank you.

They determined my dryer was collecting water and not working to dry the clothes was because of plumbing problem and they don’t do that work. So the only plumbing the dryer has is a drain tube that takes the water out of the condenser. It is part of the dryer. And if it is clogged it should be part of the service I paid for. A plumber is not required to clear a dryers drain hose but yet you said ‘I know nothing about plumbing’. Don’t call sears!

Well my oven is still broken,after appointments and only showing up for one of them. The one they showed up for was on a Saturday they did nothing because they said they couldn't get a hold of LG so he closed order and told me to call LG and have them make a new one. So two weeks later they made appointment on the wrong day so it still not fixed. I will never call Sears again. I will call LG and have them send another repair company

Charging me the price of a new dryer to fix my current one, then try to get me enrolled in their warranty plan...unbelievable

Domingo Is so unprofessional and lacking the sympathy and ability to help.

DO NOT USE!! After cancelling a service call, they shipped me parts for a dryer that I no longer had and would not refund my money - almost $800. Total run around and unresponsive when trying to get my money back. Had to dispute the charge with my bank. Absolute nightmare. BEWARE! Do not use! EDIT: And of course Sears responds to my review by doing what they've always done throughout this interaction. . Provide a phone number that connects to an automated phone system that makes it virtually impossible to speak with an actual human being or directs me to a generic website that is even more useless than the phone number they provide. Sears Home Services is either uninterested or unable to actually respond to my issue. Again DO NOT USE! Do not be fooled by Sears' attempt that they care by responding to these reviews. They do not care.

I have been dealing with this company for a month now and I have gone from a broken washer… to not having a washer or dryer and parts taking up my entire bathroom. I can’t contact anyone, I didn’t want to resort to this but I can not get in contact with ANYONE and I have tried every different number I can find for them online. I have paid more money than I care to say and I have had to use a laundromat for over a month now… I have a 6 month old daughter at home and having to leave and go to the laundromat with her is driving us crazy. The icing on top was today when I scheduled an appointment, took a day from work and the tech no showed and stopped answering his phone to let me know an eta. If anyone has any suggestions on how I can get in touch with them without getting a robot to pick up, it would be greatly appreciated.

He laughed at me about being late then told me he needed to take his lunch first so he showed up at 4:20 pm from a 8 -12 am apt. He never checked to see if the temp was correct after he installed the new parts now I find that the bottom oven doesn’t flex clean and it doesn’t warm and hold.