975 Hostos Ave Ste 110 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Efrain F
Outstanding job, extremely professional.
Customer service response - Thank you for your excellent review, Efrain! We're glad to hear that our service was outstanding and professional.
Sears Home Services on May 19, 2025
gregory F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 18, 2025
Olga C
(Translated by Google) The technician who visited me was a well-experienced and friendly professional, and all my questions about the equipment were answered with extensive knowledge. It's a shame that the parts delivery and appointments didn't work the same way. I waited 50 days without a stove for the repair. And my refrigerator is still waiting. It's been in service since January 24, 2025, and as of this writing, it hasn't been repaired. (Original) El técnico que me visitó, profesional bien experimentado, amable y las preguntas que le realicé sobre el equipo, todas fueron contestada con basto conocimiento. Que pena que en la parte de las entregas de piezas y la citas NO funcione de la misma manera espere para la reparación 50 días sin estufa. Y mi nevera aún espero y esta puesta para servicio desde el 24 de enero de 2025 y hasta este momento NO está reparada.
Customer service response - ¡Gracias por tu reseña, Olga! Nos alegra saber que el técnico fue profesional y amable, pero lamentamos los inconvenientes con las entregas y citas. Te recomendamos contactar directamente con nosotros para resolver estos problemas.
Sears Home Services on May 14, 2025
Santos A
(Translated by Google) Excellent technician. I explained the entire process step by step. Very educated and with great knowledge of his work. (Original) Excelente technico. Me explico todo el proceso paso a paso. Muy educado y con grand conocimiento de su labor.
Customer service response - ¡Gracias por tu excelente reseña, Santos! Nos alegra saber que el técnico fue educado y te explicó todo el proceso con gran conocimiento.
Sears Home Services on May 09, 2025
Luis O
Excellent technician
Customer service response - Thank you for your excellent review, Luis! We're glad to hear that our technician met your expectations.
Sears Home Services on May 05, 2025
Nydia H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 05, 2025
davneledw F
I give the tech a q0 very professional very nice guy
Customer service response - Thank you for your excellent review! We're glad to hear that our technician was professional and nice.
Sears Home Services on May 04, 2025
Maria A
(Translated by Google) Very good, he explained the situation of the refrigerator to me. (Original) Muy buena me explico la situación de la nevera
Customer service response - ¡Gracias por tu excelente reseña, Maria! Nos alegra saber que te explicaron bien la situación de la nevera.
Sears Home Services on May 04, 2025
Ashley E
I booked an appointment online, received an email confirmation, the technician called me when he was en route, he was knowledgeable and was able to make the repair quickly. Everything was explained to me and the payment process was extremely easy. I would use this service again.
Customer service response - Thank you for your excellent review, Ashley! We're glad to hear that the booking process, repair, and payment were smooth and that you would use our service again.
Sears Home Services on May 01, 2025
Deborah Q
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 27, 2025
