975 Hostos Ave Ste 110 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Edgar R
Service was excellent. Unfortunately the fridge is working, but not freezing or cooling. I have lowered the temperature and no change. We got no receipt about this service... figuring out what's the next step
Customer service response - Thank you for your review, Edgar! We're glad to hear the service was excellent, but we're sorry to learn about the ongoing issue with your fridge. Please contact us directly so we can assist you further.
Sears Home Services on July 16, 2025
Agnes F
(Translated by Google) Excellent service (Original) Excelente servicio
Customer service response - ¡Gracias por tu excelente reseña, Agnes! Nos alegra saber que estás satisfecha con nuestro servicio.
Sears Home Services on July 15, 2025
Loli A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 14, 2025
Vivian R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 07, 2025
Raymond F
Very courteous. Called to let us know his approx. Arrival time and provided information related to the cause of the problem.
Customer service response - Thank you for your excellent review, Raymond! We're glad to hear our technician was courteous and kept you informed about the arrival time and the issue.
Sears Home Services on July 07, 2025
Johanny D
(Translated by Google) The technician was very professional, respectful, and thorough. He performed the work responsibly. Thank you. (Original) El técnico muy profesional, respetuoso y cuidadoso. Realizó el trabajo de manera responsable. Gracias
Customer service response - ¡Gracias por tu excelente reseña, Johanny! Nos alegra saber que el técnico fue profesional, respetuoso y cuidadoso en su trabajo.
Sears Home Services on July 07, 2025
Christina M
(Translated by Google) The technician was meticulous and thorough. He took the time to thoroughly inspect the refrigerator and explained the process in detail. I understand that he performed a proper repair because the unit cooled down immediately several hours after the repair. The technician provided excellent service, and we are grateful for his help. (Original) El técnico fue meticuloso con detenimiento. Dedicó tiempo a la revisión total del refrigerador y explicó el proceso detalladamente. Entiendo que realizó una reparación adecuada porque el enfriamiento del equipo fue instantáneo tras varias horas de haberse realizado la reparación. El técnico dio un muy buen servicio y estamos agradecidos por su ayuda.
Customer service response - ¡Gracias por tu excelente reseña, Christina! Nos alegra saber que el técnico fue meticuloso y que estás satisfecha con la reparación y el servicio recibido.
Sears Home Services on June 30, 2025
Elizabeth T
(Translated by Google) The technician was very friendly, respectful, and highly knowledgeable about the equipment…Excellent Technician and Service. (Original) El Tecnico muy amable, respetuoso y con alto conocimiento del equipo…Excelente Tecnico y Servicio.
Customer service response - ¡Gracias por tu excelente reseña, Elizabeth! Nos alegra saber que el técnico fue amable, respetuoso y con alto conocimiento del equipo.
Sears Home Services on June 30, 2025
Ramon P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 22, 2025
eric E
Hector is a great guy and knowledgeable technician. He was very polite and professional. Answered all my concerns and questions about the situation. He finished in a timely fashion and cleaned up after himself. Hector is a great field technician with all the right skills and disposition. I have to say He’s definitely a great company asset and deserves to be recognized by his peers and colleagues. It’s people like him that make a difference in the workplace and turned a bad situation into a great experience. Thanks for your support and service.
Customer service response - Thank you for your excellent review, Eric! We're thrilled to hear Hector provided such a positive experience and appreciate your kind words about his professionalism and skills.
Sears Home Services on June 17, 2025
