Plaza Carolina Station Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dacita B
Mr. Torres, the technician, gave us an excellent service! Came earlier than expected but was diligent in letting me know. Gave a very clear assessment of the situation, spoke clearly in a very professional manner. High and beyond service!!!
Customer service response - Thank you for your kind review! We are glad to hear that Mr. Torres provided excellent service by arriving early, communicating effectively, and delivering a clear assessment of the situation. We truly appreciate your feedback.
Sears Home Services on January 26, 2024
Angel O
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on March 09, 2022
Michael S
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 03, 2020
Jorge R
(Translated by Google) The technician is very knowledgeable about his work, punctual, careful, clean and very dedicated. I congratulate you for having Edward Castro on your team. I am very grateful and satisfied with the service received. (Original) El técnico es muy conocedor de su trabajo, puntual, cuidadoso, limpio y muy dedicado. Les felicito por tener en su equipo a Edward Castro. Estoy muy agradecido y satisfecho con el servicio recibido.
Customer service response - Thank you Jorge for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on January 10, 2023
Luisa N
Maria V
Edmee R
Jaime P
An excellent service performed, on time, precise and also provided orientation about my product.
Ramona L
Rafael A
Setting appointment time was disastrous> I gave follow-up on 5 occasions and on each one of them I was given a different time for arrival. Furthermore, no one called me to confirm either appointment scheduled nor hour of arrival. Although I had to wait for a whole day, when the repairman arrived he did his job expeditiously and with gusto. I was 100% satisfied with his service.
