Plaza Carolina Station Reviews
Showing most recent reviews from verified customers of Sears Home Services
Astrid E
(Translated by Google) The person was very rude. He did not cover the sensors or ask that Cabrera be. He was asked loudly and what the hacker did was laugh at us. (Original) La persona fuel Bien ruda. No cubrio los sensors o pidio que se Cabrera. Se le pregunto alto y lo que hiso fue hacker una nueca de reirse de nosotros.
Lilly R
(Translated by Google) Good Morning, I don't know what happened that day to the person who was repairing the refrigerator, he felt upset, with a face of few Friends, They must be Courteous, it's not my fault He had to go again the first time I told him about the problem and he didn't listen to me, they would have sent the other one, I have a Guarantee for the Service Thank you. God Bless you. (Original) Buenos Días,No se q le sucedio ese dia al q estaba reparando la nevera se sentia molesto,con una cara de pocos Amigos,Deben de ser Cortés no tengo la culpa Q tuvo q ir otra vez la 1era vez le dije del problema y no me hizo caso hubieran mandado a el otro,Tengo Garantia por el Servicio Gracias.Dios le Bendice.
Customer service response - Hello! Thank you for your comments about your service. I can understand your frustration. We strive to provide excellent customer service. We would like to review your situation for you. Please email us at SHSsocialCare830@searshc.com with …Hello! Thank you for your comments about your service. I can understand your frustration. We strive to provide excellent customer service. We would like to review your situation for you. Please email us at SHSsocialCare830@searshc.com with your name, address and phone # associated with your account and we will review it for resolution. Have a great day!More
Sears Home Services on January 10, 2018
ernst H
Customer service response - Hi there Ernst! We appreciate your rating. We always strive for 5 star reviews and we want to make sure we have met your expectations. We hope to serve your needs better in the future! ^OC
Sears Home Services on January 10, 2018
Miguel R
Customer service response - Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future
Sears Home Services on January 10, 2019
Zuleika M
Customer service response - Thank you, Zuleika, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If your concerns are still unresolved and you would like us to look into your situation please email the name, address, and phone number that is associated with the issue at hand and synopsis to searsservice@searshc.com. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on January 10, 2020
Jose J
(Translated by Google) They never answered my calls (Original) Nunca me atendieron las llamadas
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 16, 2024
