2899 Whiteford Rd Reviews

Read reviews from customers who used our services at 2899 Whiteford Rd


Total reviews

248


Average Rating

4.7/5

Excellent Customer Service
December 31, 2024
Overall rating

Arrived on time, was very pleasant and knowledgable. I would use this service again. Thank you!

Suzanne D,

Elizabethtown, PA
Cardwell
December 18, 2024
Overall rating

Jeff is always great. Probablem I have is with management not making the right call to replace my unit. Vs continue to fix it every 6 months. If I have another issue I will Filing a report with my attorney to get a new unit

Mike C,

Windsor, PA
Fridge repair
December 04, 2024
Overall rating

We had a lot of back and forth scheduling the repair and addressing multiple delays with the repair company itself, however, Anibal made up for it. He made sure to communicate directly with us regarding part delays and ultimately got our fridge working just in time for Thanksgiving! He did great work and we couldn't be happier with the service he provided. The Sears company is lucky to have him!

Cheyenne C,

W Manchester, PA
Excellent Service
November 15, 2024
Overall rating

Very knowledgeable and friendly. Not his fault with the 9 hr window but, once he arrived he was very good answering questions and not making this old woman feel stupid

Stephanie M,

Red Lion, PA
Washer Repair
November 13, 2024
Overall rating

Doug did a great job!! The washing machine now works like brand new!

Jim N,

York, PA
Easy and smooth
November 13, 2024
Overall rating

I was well informed about the arrival time and the costs. The problem was diagnosed and repaired quickly. My only complaint is not Jeffrey's fault, but Sears has been inundating me with upsell on a warranty program that I do not want at every point of contact.

Marc H,

New Freedom, PA
service tech
November 12, 2024
Overall rating

Service tech. Jeffrey was excellent and polite, friendly, and on time

William S,

Mt Wolf, PA
Darious M
October 22, 2024
Overall rating

Darius is the fourth technician to come out to fix the leak in our refrigerator. He discovered the leak was from a cracked drain pan. I do not know how the others missed this. He ordered the part and came back out today to fix it. I am giving him five stars. He was also very courteous.

Debra Z,

York, PA
Excellent Service from Darious M.
October 18, 2024
Overall rating

Darious M. was very professional, easy to talk to, and kept me informed about the problem with my freezer. He explained what the company recommendation was and why. The service call was a good experience to me.

Roland R,

New Freedom, PA
Douglas
October 18, 2024
Overall rating

A professional tech who knows his field. Would highly recommend him to anyone who has issues with a bad washing machine. He was thorough and polite and very respectful and knowledgeable. It was my pleasure meeting him.

Diane M,

Red Lion, PA