Appointment Lookup
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1259 Whitehall Mall Reviews
Read reviews from customers who used our services at 1259 Whitehall Mall
Total reviews
245
Average Rating
4.6/5
The technicians did a great job, e planned everything in the process. Excellent work cleaned up and tested everything before they left.
Fred M,
Customer service response - Thank you for your positive feedback, Fred! We're glad to hear the technicians did a great job, explained everything, and ensured everything was cleaned and tested before leaving.
Sears Home Services on 1774575420676
Technician (Stephen) was very friendly and helpful. Explained each step as he went along as well as what was still needed to be done on our part.
Ernest K,
Customer service response - Thank you for your positive feedback, Ernest! We're glad to hear Stephen was friendly, helpful, and thorough in explaining the process.
Sears Home Services on 1774398015995
Daniel W,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774313388948
Em H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773704985926
Lori is knowledgeable and professional. She showed me exactly what had broken in my washing machine. She also showed me that most of the part needed to repair the machine were no longer available. Kudos to her and your team!
Chris F,
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear Lori was knowledgeable and professional in explaining the situation with your washing machine.
Sears Home Services on 1773015622752
Ivan R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771288722368
Lori is knowledgeable, capable, efficient and personable. She gave exceptional service and I would recommend her to anyone I know without reservation.
Ann S,
Customer service response - Thank you for your positive feedback, Ann! We're glad to hear Lori provided exceptional service and that you found her knowledgeable, capable, efficient, and personable.
Sears Home Services on 1769395377687
Pat W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768881278221
We canceled this appointment and did not require service. In fact, I canceled twice and the repair guy showed up anyway
Pat R,
Customer service response - Thank you for your feedback, Pat. We apologize for the inconvenience with the cancellation process and will work to improve our scheduling system.
Sears Home Services on 1767744310039
Solomon R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767318820163
