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1259 Whitehall Mall Reviews
Read reviews from customers who used our services at 1259 Whitehall Mall
Total reviews
245
Average Rating
4.6/5
Punctual, communicative, and friendly service. Took the time to really investigate the issue with our appliance and explain the options available to us. Highly recommend! (plus my dog loved him, so thats a recommendation in itself).
Brigid T,
Customer service response - Thank you for your feedback, Brigid! We're glad to hear you received punctual, communicative, and friendly service, and that your dog approved too!
Sears Home Services on 1788620115778
George S,
Customer service response - Thank you for the amazing 5-star review, George! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788510769187
Service was GREAT. What was not great is the overuse of AI. I kept getting rescheduled for no reason and with no human in the system there was no way to get things sorted out. Zero stars for their communication.
Don G,
Customer service response - Thank you for your feedback, Don! We're glad to hear the service was great, and we're sorry to hear about the communication issues you experienced. Please contact us directly so we can assist you further.
Sears Home Services on 1787881147768
Efficient and courteous service
MICHAEL D,
Customer service response - Thank you for your feedback, Michael! We're glad to hear you found the service efficient and courteous.
Sears Home Services on 1787849590741
Wayne did a great job. Very professional.
John K,
Customer service response - Thank you for your feedback, John! We're glad to hear Wayne did a great job and was very professional.
Sears Home Services on 1787251336886
If I could provide 100 stars, I would! Amazing representative for your company, as well as a wealth of technical knowledge. Send him again if I ever need help from Sears.
Brian M,
Chris M,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786736952477
Lori is very smart & talented with her many years of experience with appliances!
Patricia W,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear Lori's experience and talent with appliances made a positive impact.
Sears Home Services on 1786568821883
Great experience. Knowledgeable, friendly reliable
Melissa P,
Customer service response - Thank you for your feedback, Melissa! We're glad to hear you had a great experience and found the service knowledgeable, friendly, and reliable.
Sears Home Services on 1785875026725
The technician knew what he was doing, and fixed the problem
David T,
Customer service response - Thank you for your feedback, David! We're glad to hear the technician was knowledgeable and resolved the issue.
Sears Home Services on 1785801672542
