1259 Whitehall Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
KD K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 13, 2024
kathleen A
Stephen was very nice, very knowledgeable and very efficient with fixing washing machine in a very timely manner and on time. Would highly recommend him
Customer service response - Thank you for your wonderful feedback, Kathleen! We're thrilled to hear that Stephen provided knowledgeable and efficient service for your washing machine.
Sears Home Services on October 10, 2024
Karen S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 07, 2024
Lynnette A
Kenneth came when expected, quickly repaired oven. He was professional and pleasant, explaining what was wrong. Unfortunately, I wasn't as pleasant to him. I had waited 2 months for you to find the needed parts. You didn't keep me informed as to the status and if I didn't keep calling I don't think I would have my range fixed yet. This was not Kenneth's fault he did an excellent job.
Customer service response - Thank you for your feedback, Lynnette. We're glad to hear Kenneth provided excellent service, and we apologize for the delay in communication regarding the parts.
Sears Home Services on October 06, 2024
Agnes M
Great personality knowledgeable I would say he appears to enjoy his job and an asset to the company
Customer service response - Thank you for your wonderful feedback, Agnes! We're delighted to hear that our technician's personality and expertise made a positive impression.
Sears Home Services on October 03, 2024
Gina Z
My technician was awesome and really knew what she was doing skilled professional caring and detail oriented the best tech we have ever used I highly recommend!!!!!!!!!
Customer service response - Thank you for your enthusiastic review, Gina! We're delighted to hear that our technician provided exceptional service and exceeded your expectations.
Sears Home Services on September 28, 2024
Mary R
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 24, 2024
Barb B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 18, 2024
Maureen C
Friendly, knowlegable, and quick to fix the frig. Everything is now working as promised. Thank you.
Customer service response - Thank you for your positive review, Maureen! We're delighted to hear our technician was friendly, knowledgeable, and efficient in fixing your fridge.
Sears Home Services on September 15, 2024
Brandy G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 15, 2024
