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1259 Whitehall Mall Reviews
Read reviews from customers who used our services at 1259 Whitehall Mall
Total reviews
229
Average Rating
4.6/5
Valerie M,
David A,
Ginny M,
Excellent service and very informative.
Linda Z,
Evans S,
Dalny S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174377006
Technician was excellent however the arrival times stated to arrive was way off.
Sharon S,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear the technician was excellent, and we apologize for the discrepancy in arrival times.
Sears Home Services on 1765241426475
Quick and had the part in truck
Arthur D,
Customer service response - Thank you for your feedback, Arthur! We're glad to hear our service was quick and that the part was readily available.
Sears Home Services on 1752193069208
Technician appeared very knowledgeable but conveyed little sympathy upon saying “apart unavailable but still you must pay visit.” Your system needs to assess people in advance. If they have an old appliance like I do, they need to say “probably parts not available.”
Margaret B,
Customer service response - Thank you for your feedback, Margaret. We're glad to hear the technician was knowledgeable, and we apologize for the inconvenience regarding the part availability.
Sears Home Services on 1752194298447
Joan D,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1729214660882
