1259 Whitehall Mall Reviews

Read reviews from customers who used our services at 1259 Whitehall Mall


Total reviews

229


Average Rating

4.6/5

August 03, 2025
Overall rating

Rick B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1754280782261

July 30, 2025
Overall rating

Lori returns faithfully each week and uses all available resources to repair our machine. Hopefully this will be the final repair needed

Jacqueline M,

Customer service response - Thank you for your positive feedback, Jacqueline! We're glad to hear Lori is dedicated and resourceful in repairing your machine.

Sears Home Services on 1753925067910

July 29, 2025
Overall rating

Great service!

William I,

Customer service response - Thank you for your positive feedback, William! We're glad to hear you were satisfied with our service.

Sears Home Services on 1753831653590

July 27, 2025
Overall rating

Service Tech was very knowledgeable and explained issues suggested maintenance to be done after the repair.

Mark L,

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear our service tech was knowledgeable and provided helpful maintenance suggestions.

Sears Home Services on 1753660525289

July 23, 2025
Overall rating

Very knowledgeable, extremely friendly. Showed up on time and made sure I was satisfied before they left!

Denise O,

Customer service response - Thank you for your positive feedback, Denise! We're glad to hear our technician was knowledgeable, friendly, and ensured your satisfaction.

Sears Home Services on 1753320513127

July 20, 2025
Overall rating

Patricia M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1753066843467

July 17, 2025
Overall rating

He was knowledgeable, pleasant and very helpful!

Martha M,

Customer service response - Thank you for your positive feedback, Martha! We're glad to hear our technician was knowledgeable, pleasant, and helpful.

Sears Home Services on 1752808211156

July 13, 2025
Overall rating

Daniel S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752458265195

July 08, 2025
Overall rating

My technician was very polite and efficient. She also showed me how to drain the washer should I ever experience this problem again.

Phylliss W,

Customer service response - Thank you for your positive feedback, Phylliss! We're glad to hear your technician was polite, efficient, and provided helpful guidance with your washer.

Sears Home Services on 1752018147786

July 03, 2025
Overall rating

Technician was very efficient as he fixed the problem in 10 minutes. The AI (non-human) system to book appointments is TERRIBLE. I had two other appointments cancelled half way through g the scheduled day before this technician showed up as scheduled. Your system used to be very good, it is now an abomination and a waste of the customer's time in waiting for a tech is subsequently canceled.

David B,

Customer service response - Thank you for your feedback, David. We're glad to hear the technician was efficient, and we apologize for the inconvenience with the appointment system.

Sears Home Services on 1751503432744

Showing 121 - 130 reviews

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