985 Paoli Pike Reviews

The service person came to my home for a washing machine problem. The washing machine would not drain and there are some items locked in the machine. The service person played with the buttons a bit and told me it needed a new pump and provided me a quote. The service person didn’t so much as take tool out of the box to make the diagnosis. I declined the service because absolutely no diagnostics was done.

The washing machine is making horrible noises during first use since repair. Very unsatisfied.

Great technician. Friendly and efficient. One star given not due to technician but the fact Sears cancelled nine times to service my unit. We spent personal time from work to take off for the service. I don’t recommend Sears at all. The technician should start his own company. Great guy

No repair was done, I was told by the repairman that he did not work on ranges my size (48”)!

Reached out to sears to fix my dryer. I had someone come out and look at the dryer. The guy gave me a quote for parts and labor. We were forced to pay for the labor of the repairs before they even came out to do the repairs instead of just being able to order the parts. I have had 2 appointments scheduled to have repairs done and no one has showed up. I have missed 2 days of work now and have to miss a third now Friday to sit here and have them probably not show up again. I tried to call the corporate number provided online and was offered a free life alert when i called... and when I asked for corporate was told I was unable to help me with anything other than life alert. I have called every number for Sears and have been unable to speak with anyone. All they do is try and schedule an appointment online or an AI Bot and wont let you speak to anyone. I would use any other repair service before I use Sears again.