985 Paoli Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Josh S
Reached out to sears to fix my dryer. I had someone come out and look at the dryer. The guy gave me a quote for parts and labor. We were forced to pay for the labor of the repairs before they even came out to do the repairs instead of just being able to order the parts. I have had 2 appointments scheduled to have repairs done and no one has showed up. I have missed 2 days of work now and have to miss a third now Friday to sit here and have them probably not show up again. I tried to call the corporate number provided online and was offered a free life alert when i called... and when I asked for corporate was told I was unable to help me with anything other than life alert. I have called every number for Sears and have been unable to speak with anyone. All they do is try and schedule an appointment online or an AI Bot and wont let you speak to anyone. I would use any other repair service before I use Sears again.
Customer service response - We apologize for the trouble you've faced, Josh. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 07, 2025