400 N Best Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
maureen L
Very competent and methodical approach Got to the problem quickly and fixed it properly
Customer service response - Thank you for pointing out our competence and efficient problem-solving skills. We’re so glad we could meet your expectations!
Sears Home Services on June 05, 2024
Mark G
Customer service response - A big thank you, Mark, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
Joanie N
Customer service response - A big thank you, Joanie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Angela S
The tech was very polite, professional, and knowledgeable. My only complaints are the automated answering service when I call and too broad of a time frame. I will use this service again.
Customer service response - Thank you for recognizing the professionalism of our technician. We apologize for any inconvenience with the call system and the scheduling timeframe and are working on improving those aspects.
Sears Home Services on May 22, 2024
Michelle B
Lenny and his partner were very professional and the sweetest guys. Even though they couldn’t fix my problem, they took care of calling my warranty company and getting the right people out here that could.
Customer service response - Thank you for acknowledging Lenny and his partner's professionalism and kindness. We regret the inconvenience but are glad they could assist with your warranty company to resolve the issue.
Sears Home Services on March 21, 2024
Sheree G
Technician was very pleasant and helpful
Customer service response - Thank you for your kind words! We are thrilled to hear that our technician provided pleasant and helpful service.
Sears Home Services on March 20, 2024
Deborah W
Customer service response - Thank you so much for the fantastic 5-star rating, Deborah! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 05, 2024
Carole B
Fredric K
so far so good,don't know how long this repair will last
Customer service response - Thank you for taking the time to review Fredric!
Sears Home Services on December 14, 2020
A S
This is my second experience with this company and technician. They communicate beautifully, express realistic estimates of arrival, and follow up to ensure satisfaction. Now on to the technician, who on both occasions, WOWED us with his awesome can do attitude, attention to detail, exceptional work, and courteous nature. I cannot thank him enough for his efforts. I truly hope this review earns him at the very least a bonus, because with how he represents the company I'd give him a raise. Thank you for sending him.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
