400 N Best Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amber
My five stars are for the technician only. The technician was a lovely gentleman that got the job done quickly but answered all my questions. However, I had several issues with scheduling and not being able to contact an actual person when my appointment was cancelled after I had already left work to be home for scheduled time.
Customer service response - Thank you for your kind words about our technician, Amber. We apologize for the scheduling issues and difficulty in reaching us, and we're working to improve our communication process.
Sears Home Services on October 01, 2024
Rachel J
My sun was when he was 5 years old
Customer service response - Thank you for your review, Rachel. If there's anything specific you'd like to share about your experience with our service, we'd love to hear it!
Sears Home Services on September 28, 2024
Mike B
Great experience, very knowledgeable and explained everything and tips for preventative maintenance to avoid issues in the future.
Customer service response - Thank you for sharing your great experience! We're pleased to hear our technician provided valuable knowledge and tips for preventative maintenance.
Sears Home Services on September 10, 2024
Ricky K
Great job
Customer service response - Thank you for taking the time to leave a positive review; I'm thrilled to hear you were satisfied with our service!
Sears Home Services on August 06, 2024
Cassie C
Customer service response - Thank you for the amazing 5-star review, Cassie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 04, 2024
Daniel S
All good. 5
Customer service response - Thank you for your positive review! We're thrilled to hear everything went well.
Sears Home Services on July 19, 2024
Brooke D
Customer service response - Thank you so much for the fantastic 5-star rating, Brooke! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 15, 2024
Timothy K
Fixed it right the first service call. SEARS Home Warranty is a money saver.
Customer service response - Thank you for recognizing the efficiency of our service and the value of the SEARS Home Warranty. We're glad we could assist you on the first call!
Sears Home Services on June 20, 2024
Edward B
Professional tech. Fast and accurate. Great price!
Customer service response - Thank you for your positive feedback! We're thrilled to hear you were satisfied with our service and pricing.
Sears Home Services on June 05, 2024
maureen L
Very competent and methodical approach Got to the problem quickly and fixed it properly
Customer service response - Thank you for pointing out our competence and efficient problem-solving skills. We’re so glad we could meet your expectations!
Sears Home Services on June 05, 2024
