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344 Stroud Mall Ste 600 Reviews
Read reviews from customers who used our services at 344 Stroud Mall Ste 600
Total reviews
208
Average Rating
4.7/5
Great service! Thank You.
II U,
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great service experience.
Sears Home Services on 1745284215898
A true professional with in-depth knowledge n a customer service oriented work ethic!
Kathy R,
My technician gets a 5, he was great! Your automated AI scheduling system gets a zero, my 4/9 appointment was canceled well after 5PM that day. Your AI phone call system gets a zero, i wanted to speak with a person and it wasn't allowed. I felt ignored and disrespected! 4/14 update: The response to my review makes no sense. You advised me to contact you directly so you could address my concerns. My concern is: WHEN I CONTACT YOU THE ONLY OPTION IS TO "TALK" TO AN AI GENERATED RESPONSE, THERE IS NO COVERSATION AND NO OPTION TO SPEAK TO A HUMAN BEING! IF YOU WANT TO ADDRESS MY CONCERNS PLEASE GIVE ME AN OPTION TO TALK TO AN ACTUAL PERSON!
Cheryl A,
Customer service response - Thank you for your feedback, Cheryl. We're glad to hear your technician was great, but we're sorry for the issues with our scheduling and phone systems. Please contact us directly so we can address your concerns.
Sears Home Services on 1744591892664
Darren was very professional and new his work
Richard S,
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear you had a great experience with Darren's professional service.
Sears Home Services on 1744592704544
Nina S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744078828226
He was prompt, polite, and knowledgeable. He fixed the machine with no problem knew what it was, got the parts, came back did his thing and I was very happy. thank you.
Martha M,
Customer service response - Thank you for your positive feedback, Martha! We're glad to hear you had a great experience with our prompt, polite, and knowledgeable technician.
Sears Home Services on 1744078368426
Very knowledgeable. Very clean. Very polite.
Tony S,
Customer service response - Thank you for your positive feedback, Tony! We're glad to hear you had a great experience with our knowledgeable, clean, and polite service.
Sears Home Services on 1743988338826
Ariel C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1743555450638
Knew exactly what was wrong and got it fixed. Great tech. Very nice and professional.
M S,
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our knowledgeable and professional technician.
Sears Home Services on 1743554545100
Quick and efficient! Andy is top notch and would highly recommend.
Freedom F,
Customer service response - Thank you for your positive feedback! We're glad to hear that Andy provided quick and efficient service and that you would highly recommend him.
Sears Home Services on 1743129424114
