2999 E College Ave Reviews
Read reviews from customers who used our services at 2999 E College Ave
Total reviews
57
Average Rating
4.3/5
Robert V,
on time prompt service
Stacy D,
Fantastic service! Bob was quick to diagnose what was wrong, and fixed our washer quickly. Thanks so much!
Deb S,
Michael demonstrates good communication skills as well as a wealth of knowledge about the repairs needed to be made. He showed up earlier than anticipated, saw the problem, saw that the part that had been mailed out was lost in the mail and was able to make the repair and file a claim for the loss of income for the replacement part he provided. He was fast and efficient and friendly to boot!
Jackie H,
Lester did a great; job; He is thorough, courteous and an all around wonderful human being; I highly recommend him without reservation.
Angel R,
Karen B,
Lydia V,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1773623818335
No real people to speak with just an ai voice
Julian S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1775521485040
Never use, horrible customer service. Scheduled date on me way out, then canceled late on day-of. Then tried to reschedule me another 2 weeks further out that I can’t go without appliance for. And has a useless AI bot as only option for customer service, won’t make it right. you’ve been warned.
Nick S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1768527358480
4 times and washer is still not working. Still getting the same error codes
Heather H,
Customer service response - Thank you for your positive review, Heather! We're glad to hear you appreciated our friendly service and clear explanations.
Sears Home Services on 1768527106956