2999 E College Ave Reviews

My son is trying to get there washer fix for a month. every time they say they are going to send someone they never show up and they never call to tell you that they’re not going to show up. Waiting for them all day. You got to pay them in Advance $800 which I think that’s not right. Because you can not get your money back they should fire the guy that are Contracted out to for there repairs..

This review is about the overall service, not any one technician. I waited all day and called multiple times on the day of my confirmed appointment. Nobody ever showed up and nobody contacted me despite promises every time I called. At 15 minutes before the scheduled close of the service I received a text message that the appointment was canceled. I was on the phone with a technician at the time and that person said somebody would call me within an hour. Nobody ever called. I was forced to reschedule my appointment. It is now the day of the appointment and I am having deja vu. It is 3 PM and nobody showed up yet. I called and was told I would receive a call back from the service person within an hour. Nobody called. They have already extracted over 600 dollars payment from me for the his repair which hasn't happened yet. They are unreliable and I will never use them again.

The tech that was sent out to look at my fridge completely misdiagnosed the issue and just told me to buy a new fridge. He told me that my fridge was not getting cold because of a broken damper door, which couldn't have been the issue since the fridge has its own evaporator coils and doesn't use a damper door.

Service tech was very rude, arrogant and demeaning. Horrible service. And, my washer is still not working correctly.