3819 N Susquehanna Trl Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (54 reviews)

Cindy H

March 16, 2025

Was very happy with the scheduling of repair, I was notified of the time of arrival. Super nice person, was very organized and polite. Very satisfied with the service repair.

Source: Google

Customer service response - Thank you for your review, Cindy. We're glad to hear you were satisfied with the scheduling and service, and that our technician was organized and polite.

Sears Home Services on March 16, 2025

Laurie S

February 20, 2025

Josh was great with fixing our microwave. Thank you so much for sending him.

Source: Google

Customer service response - Thank you for your review, Laurie. We're glad to hear that Josh was able to fix your microwave and that you were pleased with his service!

Sears Home Services on February 20, 2025

Julie W

January 24, 2025

Diagnosed problem , had the part needed with him and fixed it all within a half hour. Left us know when he would be arriving and was on time

Source: Google

Customer service response - Thank you for your review, Julie. We're pleased to hear that our technician was prompt and efficient in diagnosing and fixing the problem.

Sears Home Services on January 23, 2025

Jessica R

January 14, 2025

Frank was very friendly, knew his job well, and completed the repair quickly. Excellent job!

Source: Google

Customer service response - Thank you for your review, Jessica. We're glad to hear that Frank's friendliness and expertise made for a quick and excellent repair!

Sears Home Services on January 14, 2025

T

January 08, 2025

Sears Appliance Repair Review: Excellent, knowledgeable, expert, efficient, and experienced technician. Great communication when he would arrive. Didn’t take long to diagnose & fix. And he had the part it needed. It works again, and works well. Thank you!

Source: Google

Customer service response - Thank you for your review! We're pleased to hear that our technician provided excellent service and communication, and that your appliance is working well again.

Sears Home Services on January 08, 2025

Lewis L

January 04, 2025

The service is great, scheduling was easy and quick,

Source: Google

Customer service response - Thank you for your review, Lewis. We're glad to hear that you found our service great and scheduling easy and quick!

Sears Home Services on January 05, 2025

Jon G

December 26, 2024

Josh was prompt and professional. Nhe is very knowledgeable about the task at hand fixed my dishwasher Definitely recommend him for ur appliance service needs

Source: Google

Customer service response - Thank you for your review, Jon. We're glad to hear that Josh's promptness and professionalism met your expectations, and we appreciate your recommendation!

Sears Home Services on December 26, 2024

Paul S

December 25, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 25, 2024

Bernard H

December 07, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 08, 2024

Tech G

November 26, 2024

Frank replaced the compressor in our refrigerator and did an excellent job. Thank you Sears, and especially thank you Frank ! I would recommend their service to everyone !

Source: Google

Customer service response - Thank you for your wonderful review! We're delighted to hear that Frank did an excellent job replacing your refrigerator's compressor, and we appreciate your recommendation.

Sears Home Services on November 26, 2024

Average Rating: 4.7/5 (54 reviews)