3819 N Susquehanna Trl Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cindy H
Was very happy with the scheduling of repair, I was notified of the time of arrival. Super nice person, was very organized and polite. Very satisfied with the service repair.
Customer service response - Thank you for your review, Cindy. We're glad to hear you were satisfied with the scheduling and service, and that our technician was organized and polite.
Sears Home Services on March 16, 2025
Laurie S
Josh was great with fixing our microwave. Thank you so much for sending him.
Customer service response - Thank you for your review, Laurie. We're glad to hear that Josh was able to fix your microwave and that you were pleased with his service!
Sears Home Services on February 20, 2025
Julie W
Diagnosed problem , had the part needed with him and fixed it all within a half hour. Left us know when he would be arriving and was on time
Customer service response - Thank you for your review, Julie. We're pleased to hear that our technician was prompt and efficient in diagnosing and fixing the problem.
Sears Home Services on January 23, 2025
Jessica R
Frank was very friendly, knew his job well, and completed the repair quickly. Excellent job!
Customer service response - Thank you for your review, Jessica. We're glad to hear that Frank's friendliness and expertise made for a quick and excellent repair!
Sears Home Services on January 14, 2025
T
Sears Appliance Repair Review: Excellent, knowledgeable, expert, efficient, and experienced technician. Great communication when he would arrive. Didn’t take long to diagnose & fix. And he had the part it needed. It works again, and works well. Thank you!
Customer service response - Thank you for your review! We're pleased to hear that our technician provided excellent service and communication, and that your appliance is working well again.
Sears Home Services on January 08, 2025
Lewis L
The service is great, scheduling was easy and quick,
Customer service response - Thank you for your review, Lewis. We're glad to hear that you found our service great and scheduling easy and quick!
Sears Home Services on January 05, 2025
Jon G
Josh was prompt and professional. Nhe is very knowledgeable about the task at hand fixed my dishwasher Definitely recommend him for ur appliance service needs
Customer service response - Thank you for your review, Jon. We're glad to hear that Josh's promptness and professionalism met your expectations, and we appreciate your recommendation!
Sears Home Services on December 26, 2024
Paul S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 25, 2024
Bernard H
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 08, 2024
Tech G
Frank replaced the compressor in our refrigerator and did an excellent job. Thank you Sears, and especially thank you Frank ! I would recommend their service to everyone !
Customer service response - Thank you for your wonderful review! We're delighted to hear that Frank did an excellent job replacing your refrigerator's compressor, and we appreciate your recommendation.
Sears Home Services on November 26, 2024