3819 N Susquehanna Trl Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (53 reviews)

Doug B

May 12, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 12, 2025

Rosanne B

May 12, 2025

Josh was amazing! My stove was in bad shape after a local repair man made a mess of things. Josh make great efforts to repair all the issues and get my oven working again. He also had great communication skills! He took the time to explain things to me and helped me understand everything he was doing, which really helped put my mind at ease at a time when I was ready to give up on my appliance. Josh is a 10/10!!

Source: Google

Customer service response - Thank you for your review, Rosanne. We're thrilled to hear that Josh's efforts and communication skills helped restore your stove and put your mind at ease!

Sears Home Services on May 12, 2025

Tonya S

May 04, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 04, 2025

Barbara B

May 04, 2025

The only complaint I would have is he left the replaced fittings and the boxes they came in I undstand the reason may have been he was driving a private vehicle and did have room to dispose of the item

Source: Google

Customer service response - Thank you for your review, Barbara. We appreciate your understanding and will ensure our technicians are mindful of leaving packaging behind in the future.

Sears Home Services on May 04, 2025

Ray L

April 30, 2025

Josh did a terrific job was a small tweak and done

Source: Google

Customer service response - Thank you for your review, Ray. We're glad to hear that our serviceman was quick, pleasant, and professional!

Sears Home Services on April 22, 2025

Charlie W

April 14, 2025

Nice guy, knowledgeable.

Source: Google

Customer service response - Thank you for your review, Charlie. We're glad to hear that our technician was nice and knowledgeable!

Sears Home Services on April 13, 2025

Tammy N

April 03, 2025

Friendly and knowledgeable

Source: Google

Customer service response - Thank you for your review, Tammy. We're pleased to hear that our service was friendly and knowledgeable!

Sears Home Services on April 02, 2025

Julienne G

March 25, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 25, 2025

Jim C

March 19, 2025

Joshua was a pleasure to work with. He was knowledgeable and efficient

Source: Google

Customer service response - Thank you for your review, Jim. We're pleased to hear that Joshua's knowledge and efficiency made for a pleasant experience!

Sears Home Services on March 18, 2025

Marie L

March 17, 2025

Joshua is prompt, friendly, and professional. He has fixed my dishwasher and my dryer. I would trust him with any appliance repair

Source: Google

Customer service response - Thank you for your review, Marie. We're pleased to hear that Joshua's promptness, friendliness, and professionalism have earned your trust for appliance repairs!

Sears Home Services on March 17, 2025

Average Rating: 4.7/5 (53 reviews)
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