3819 N Susquehanna Trl Reviews
Read reviews from customers who used our services at 3819 N Susquehanna Trl
Total reviews
115
Average Rating
4.7/5
Arrived when as planned. Friendly. Very willing to explan the issue with appliance and explained replacement process. Only want your Co for future warranty work through Lowes.
Sondra K,
Customer service response - Thank you for your feedback, Sondra! We're glad to hear our technician was punctual, friendly, and explained the process clearly.
Sears Home Services on 1789464421063
Robert F,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789068294222
Prompt, friendly, and professional.
Lori I,
Customer service response - Thank you for your feedback, Lori! We're glad to hear the service was prompt, friendly, and professional.
Sears Home Services on 1787949377862
Sharon W,
Customer service response - Thank you for the amazing 5-star review, Sharon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786993281461
Although there was scheduling issues on the original date which caused inconvenience for our family the actual appointment on August 7 went very well. Josh was professional and completed your job quickly and cleanly. our service was covered by the warranty.
James B,
Customer service response - Thank you for your feedback, James! We're glad to hear that despite the initial scheduling issues, Josh was professional and completed the job quickly and cleanly.
Sears Home Services on 1786284915893
david C,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785870594923
Mike S,
Customer service response - Thank you for the amazing 5-star review, Mike! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783955319625
Heather R,
Customer service response - Thank you for the amazing 5-star review, Heather! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783954760378
repair went well and was quick
Megan M,
Customer service response - Thank you for the amazing 5-star review, Megan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783775920898
Bethanne B,
Customer service response - Thank you for the amazing 5-star review, Bethanne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782045210009
Christina W,
Customer service response - Thank you for the amazing 5-star review, Christina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781440365686
Pleasant, efficient, informative and professional.
LESA G,
Customer service response - Thank you for your feedback, Lesa! We're glad to hear the service was pleasant, efficient, informative, and professional.
Sears Home Services on 1779381538094
Ethan is a very personable young man. He conducted himself very professional as he repaired my Samsung Refrigerator!
Joan K,
Customer service response - Thank you for your feedback, Joan! We're glad to hear Ethan was personable and professional while repairing your Samsung refrigerator.
Sears Home Services on 1778723807847
Ethan was great! Knowledgeable, speedy, great communication! Ethan provided great customer service and does great work. I recommend!
mike L,
Customer service response - Thank you for your feedback, Mike! We're glad to hear Ethan was knowledgeable, speedy, and provided great communication and customer service.
Sears Home Services on 1778026916191
JOSH WAS VERY COURTEOUS AND INFORMATIVE REGUARDING MY DRYER, SO HELPFUL THANK YOU
Monica L,
Customer service response - Thank you for your feedback, Monica! We're glad to hear Josh was courteous, informative, and helpful with your dryer.
Sears Home Services on 1778026908879
Great job very polite
Janet D,
Customer service response - Thank you for your feedback, Janet! We're glad to hear the technician did a great job and was very polite.
Sears Home Services on 1777561718799
He was very helpful
Frank P,
Customer service response - Thank you for your feedback, Frank! We're glad to hear the technician was very helpful.
Sears Home Services on 1777510237936
Ethan was very professional and polite. He did great service and was quick as he could be. He was also very knowledgeable. He was also here on time.
Penny L,
Customer service response - Thank you for your feedback, Penny! We're glad to hear Ethan was professional, polite, knowledgeable, and timely in providing great service.
Sears Home Services on 1777312330947
Gerald was very professional and knowledgeable. He took the time to explain the problem and how he was going to fix it. He went above and beyond to get the job done! Thank you
MT D,
Customer service response - Thank you for your feedback, Mirella! We're glad to hear Gerald was professional, knowledgeable, and went above and beyond to explain and fix the problem.
Sears Home Services on 1776818069386
Ethan was great. He was friendly, professional, and he kept me informed during the entire repair process.
Kalynn C,
Customer service response - Thank you for your feedback, Kalynn! We're glad to hear Ethan was friendly, professional, and kept you informed throughout the repair process.
Sears Home Services on 1776813410335
He was professional and quick. Thanks for repairing my samsung smart fridge.
Sheena M,
Customer service response - Thank you for your feedback, Sheena! We're glad to hear the service was professional and quick in repairing your Samsung smart fridge.
Sears Home Services on 1776360954919
I was so impressed with my service, and the reliability of my technician. He was kind, honest, and thorough. I would recommend him to anyone!
Casey S,
Customer service response - Thank you for your feedback, Casey! We're glad to hear you were impressed with the reliable, kind, and thorough service from your technician, and we appreciate your recommendation.
Sears Home Services on 1776115782470
It was good. But now the dryer vent is on in red.it needs to be fixed. Need some one to come and fix it. ASAP Here we go again the red light came on again the technician eas Here yesterday and today it's on again. I need a part. Enough is enough getting frustrated with this now. Need appointment ASAP. Enclosed is another picture. Today is April 16th and my dryer vent light is on .I need this part replaced. Need appointment ASAP. Please call with my appointment.
Deborah W,
Customer service response - Thank you for your feedback, Deborah! Please contact us directly so we can address the issue with your dryer vent as soon as possible.
Sears Home Services on 1775761122923
Rob W,
Customer service response - Thank you for the amazing 5-star review, Rob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775410865141
Outstanding customer & repair services. Thanks a million!!
Denny L,
Customer service response - Thank you for your review, Denny. We're glad to hear that you received outstanding customer and repair services!
Sears Home Services on 1773704919779