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1011 Scranton Carbondale Highway Reviews
Read reviews from customers who used our services at 1011 Scranton Carbondale Highway
Total reviews
162
Average Rating
4.8/5
He was very knowledgeable about our machine
ADELE K,
Customer service response - Thank you for the amazing 5-star review, Adele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776468214929
Experienced technician. Accurate and quick diagnosis of the issue. Promptly available for the appointment. Very nice person.
Mani,
Customer service response - Thank you for your feedback, Mani! We're glad to hear the technician was experienced, accurate, and prompt, and that you found them to be a nice person.
Sears Home Services on 1776295097038
amanda G,
Customer service response - Thank you for the amazing 5-star review, Amanda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776200256229
Heidi N,
Customer service response - Thank you for the amazing 5-star review, Heidi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775852985519
Richard is AMAZING. He kept me updated when he was coming. Explained what was going to happen and what the cost is and helped me understand alot more. I felt really comfortable and he made everything so quick and east. Definitely will be coming back again and again for all appliance issues. Thank you.
Melody,
Customer service response - Thank you for your 5-star review, Melody! We're glad to hear that Richard kept you informed and made you feel comfortable with the process. We look forward to assisting you with any future appliance issues.
Sears Home Services on 1774490971186
He knew exactly what he was doing and he had a mat so when he pulled out the oven it did not scratch my floor. He was the nicest person!
Rosemary M,
Customer service response - Thank you for your 5-star review, Rosemary! We're glad to hear that our technician was knowledgeable and considerate, ensuring your floor was protected.
Sears Home Services on 1774490971191
Eugene S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774227358332
The repair tech was great. Sears repair service was the worst of the worst. The AI sucks. Need to a real person.
Clare S,
Customer service response - Thank you for your review, Clare! We're glad to hear the repair tech was great, but sorry to hear about your experience with our service and AI. Please contact us directly for further assistance.
Sears Home Services on 1773623052391
Quick n easy. Service done the next morning. 👏 🤩 i know what to do when I need repairs. 😊. 10 outta 10!
Lisa L,
Customer service response - Thank you for your 5-star review, Lisa! We're glad to hear that the service was quick and easy, and we look forward to helping you with any future repairs.
Sears Home Services on 1773360777745
The replacement of the freezer evaporator fan motor & blade for the LG refrigerator was nicely done by Chris though the repair of this item is a relatively easy job. This could easily be a DIY job for anyone who is handy and has the time. Diagnosis of the failed part was done by the refrigerator, showing code "FF E". Service call arrangements and status updates on ordered parts via text messages was all efficiently done.
James C,
Customer service response - Thank you for your 5-star review, James! We're glad to hear that Chris did a nice job with the replacement and that you found our service call arrangements and updates efficient.
Sears Home Services on 1773275213902
