1665 State Hill Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chae K
Fantastic job!
Customer service response - Thank you for your review, Chae! We're happy to hear you were pleased with our service.
Sears Home Services on January 12, 2025
DaRel S
Kenneth was extremely nice and professional. I really appreciate his patience with me.
Customer service response - Thank you for your review, DaRel! We're glad to hear that Kenneth's professionalism and patience made your experience a positive one.
Sears Home Services on January 08, 2025
Nedra S
This about the 7th repairman that I hv hd fr different companies. Steve fr Sears is by far the one who is skilled at hus job. He found the problem within a few minutes after he arrived. HE was efficient/ very nice. He even pu t on footies b4 entering my home. He took videos of what he was doing so that I cn show the maintenance department of my complex. A wonderful young man!!! I am so very GRATEFUL. Njs
Customer service response - Thank you for your detailed review, Nedra! We're thrilled to hear that Steve provided such skilled and considerate service, and we're grateful for your kind words.
Sears Home Services on January 08, 2025
Becky U
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 25, 2024
Kirk R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 19, 2024
Alexander C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 11, 2024
Nate H
Steve was very professional and personable. Work was done quickly and done correctly.
Customer service response - Thank you for your review, Nate! We're pleased to hear that Steve provided professional and personable service and completed the work efficiently.
Sears Home Services on November 05, 2024
John C
Steve was nice and fixed the problem. Wife is happy the washer is working again.
Customer service response - Thank you for your review! We're delighted to hear that Steve was able to fix the problem and that your wife is happy with the washer working again.
Sears Home Services on October 15, 2024
Donna D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 07, 2024
Staci B
I called Sears Home Services/Appliance Repair because we were having issues with our washing machine. The rep who took my call (Frank) was very courteous and thorough and was able to set me up with an appointment the next day. He sent a link with the appointment confirmation that also included updates about when the technician would arrive. The technician (Travis) arrived as scheduled that morning and was very nice and took the time to explain in detail what the issue, an estimated cost, and recommendation on how to move forward. I would definitely recommend this service if you’re in need of an appliance repair!
Customer service response - Thank you for your detailed review and recommendation, Staci! We're thrilled to hear about your positive experience with Frank and Travis, and we're glad we could assist with your washing machine issue efficiently.
Sears Home Services on September 28, 2024
