1665 State Hill Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
John D
Lester K
Jeanette S
Elaine D
He was Very kind & courtesy. Fixed it quickly and no mess. Best technician ever
Larry F
He was courteous and polite and knew just what to check out. I unfortunately for me it was simply an ice build up that needed to be defrosted!
Kimberly D
Dave is great. Comes in takes care of business and carry’s on.
Matthew L
Our tech was very personable and was efficient at the repair. The parts were sent directly to our house and arrived on time. If I'm nitpicking, I wish the Tech would have slowed down, but he did a fine job regardless.
Customer service response - Thank you for the positive feedback and for highlighting our efficient repair process. We appreciate your suggestion and will aim to ensure our technicians pace the service to meet all our customers' preferences.
Sears Home Services on July 15, 2024
Yudelkis L
Customer service response - Thank you for awarding us a solid 4-star rating, Yudelkis! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on June 09, 2024
centerleft P
Needed our dryer fixed, Sears came out the morning after I called and had the right parts to get it running in an hour. A little pricey but prompt.
Victoria M
Glen was great! Very knowledgeable and had the issued fixed in about an hour and a half. What was not so great is that the labor I got charged for a hour and a half was $331.00!!!! I will NEVER use Sears Home Services again. This is outrageous and way overpriced.
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on May 12, 2025
