300 S Hills Vlg Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wayne was good
I am not happy right now waiting on some to call about when I will get a new one installed
Gloria R, Canonsburg, PA
Nice tech
Your prices are rediculas I will never use your service again !
Tracey N, Pittsburgh, PA
Ron was great.
Ron was hear on time and helpful but his data base could not find parts for my Bosch dish washer . I contacted Dons Appliance where I purchased the dish washer and they can get parts but he could not go thru them because Sears won't let him .So I have to try and contact the New Leaf Warranty company and see if I'm ever gonna get my dishwasher fixed . New Leaf has scheduled a repair 4 other timer since July and this is the first time they did not cancel .
Gary F, Venetia, PA
Bryan was great
Bryan did a perfect job. He was knowledgeable, efficient and conscientious as well as professional and courteous.
Don W, Bethel Park, PA
Refrigerator repair
Tom fixed a problem that has been ongoing since April 28. He had a happy disposition and knew what he was doing without slamming things. He was very customer friendly. Please give this man recognition.
Mary R, Presto, PA
Tech was great. Scheduling service was terrible.
Joseph did his best in repairing my Frigidaire range. Joe was professional and worked hard at troubleshooting and repairing my range. I did not appreciate the multiple cancellations of my service appoints by Sears/ A& E. My appointments were cancelled 3 weeks in a row. Service should have been completed Dec 27, 2023 and was not completed until January 17. 2024. I asked to speak to a supervisor when they called to cancel my appointments ( 3 times) and was told someone would contact me. I never heard from anyone. I had to escalate through my warranty company New Leaf who was able to reach a regional manager, who guaranteed the January 17th appointment. Unfortunately , my range was not repairable. Because of the multiple cancellations I now have to wait until February for a replacement.
Erin R, Pittsburgh, PA
Maintenance
Charles is a great guy. An hour late on original arrival time but OK after that. Last few times he opened up the back of the dryer but said it was not needed this time so only cleaned out front, ran for about 10 min. and said good to go
Richard D, Pittsburgh, PA
Critic
A OK. Everything seemed fine. Three appliances checked. No problems.
Kathleen H, Pittsburgh, PA
4th visit by an A&E technician!
This problem with my dryer has been going on for almost a month and required 4 visits. Charles was trying to tell me that my dryer is running on the wrong AMP's but after several phone calls he was able to (hopefully) fix the problem. Holding my breath, since it had been running before and then stopped or tripped the fuse.
Carola S, Mcmurray, PA
Refrigerator still doesn't work
James did a good job getting the ice and water control board up and running on July 26, with no problem programing it. However, two days ago it began making the same banging noises again and this morning it is blinking off and on as well as making the banging noise. He is the second technician that has been unable to fix the problem. We have been without our refrigerator for 2 months and that is totally unacceptable.
Lynne W, Pittsburgh, PA
