300 S Hills Vlg Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (216 reviews)
Washing machine repair
September 16, 2024
Overall rating

Charles was excellent. He arrived within the four hour window, was polite, professional, and pleasant. This was a VASTLY different experience from the first technician who came to diagnose the problem. It was supposed to be Charles, but it wasn't. He didn't call, didn't show up within the FIVE hour time window, never introduced himself, was rude, could have cared less about his job, and knew I was at his mercy. Charles deserves a raise. If I do not continue to have Charles service my machines, I will never use, nor purchase from, Sears again. Nor will I recommend the company to anybody. Have Charles teach a class in customer service. And pay him well for it.

Kimberly M, Pittsburgh, PA

Washing machine
September 13, 2024
Overall rating

Personable and knowledgeable! Gave me notice when he was going to arrive.

Janet M, Pittsburgh, PA

dryer repair
September 13, 2024
Overall rating

although he was 2 hours late due to no fault of his own, he repaired my dryer in a professional way.

Carola S, Canonsburg, PA

Service Call for Dryer to Restore Heat
September 03, 2024
Overall rating

Charles was excellent and did top work on our dryer. His expertise and clear explanations were welcome, helpful and successful. Charles was a real pro and was great to work with. Many thanks!

Richard A, Pittsburgh, PA

Helpful
August 21, 2024
Overall rating

Tom was very helpful, honest, and efficient. Would recommend and do business with again

Rachel S, Canonsburg, PA

Sal is a ROCKSTAR!
August 14, 2024
Overall rating

Sal was a very friendly fellow! He brightened our day (until he arrived, we were having a pretty cruddy day) with his jovial personality! We asked him to please not pull the dishwasher out to install the new pump because we had a problem in the past with damage being done to our flooring. Sal went out of his way to accommodate! Sal arrived very late in the afternoon & he surely could have been a grumpy repairman, but he WAS GREAT!

Harry M, South Park, PA

Ice maker
August 13, 2024
Overall rating

I called Sears to have our icemaker reviewed to see if it was working properly. Wayne was nice and efficient.

Arick M, Pittsburgh, PA

Five star
August 06, 2024
Overall rating

Great worker on and on time. Got to work right away and got the job done. Recommend him highly

Norman S, Library, PA

Customer
August 05, 2024
Overall rating

Charles is very knowledgeable and detailed employee. Thanks again and have a GREAT DAY!!!

Rosetta K, Pittsburgh, PA

Washer machine service
August 03, 2024
Overall rating

Amazing and professional service! The technician took care of my washer machine and fix it ! His customer service amazing and he made sure that we were having the best experience possible. Amazing job, thank you so much!

Dulce M, Lawrence, PA

Average Rating: 4.8/5 (216 reviews)
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