Appointment Lookup
802-552-4364
300 S Hills Vlg Reviews
Read reviews from customers who used our services at 300 S Hills Vlg
Total reviews
236
Average Rating
4.7/5
LG repair work
Worst experience I have ever had from a repair stand point. 3 different repairman over 2 months and never was repaired. The second repairman totally ruined a new compressor with lousy welds and caught the insulation on fire. Causing soot to fly all over the house. The third Sears guy said the unit could not be repaired. So finally I called LG direct. Thanks to the LG company repairman who came and replaced everything that Sears/AE guy destroyed. After 2.5 hours of work the unit now works like new. Lesson learned don't call Sears/AE for repair work. So unhappy!
Charles V,
Pittsburgh, PACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1712789162388
Washing machine. Kenmore
Charles is very knowledgeable and explained everything in an expert fashion. Good man.
Artur R,
Pittsburgh, PACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on 1710265967994
Review
Not thorough and will need to schedule visit with another technician, unfortunately.
T,
Bethel Park, PACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1698096681258
REVIEW FOR DAVID
DAVID WAS THE 3RD REPAIR MAN THAT CAME TO MY HOUSE, THE FIRST MAN ONLY TOOK THE TOP OFF BUT NOT THE BOTTOM & SAID THE MOTOR WAS DEAD, THE SECOND MAN SAL DIDNT TAKE ANYTHING APART BUT SAID IT WAS THE MOTOR & REFUSED TO TAKE THE BOTTOM OFF & SAID THE BACK DOESNT COME OFF, DAVID CAME OVER TODAY & DIDNT TAKE THE TOP OR THE BOTTOM OFF EITHER BUT SAID ITS THE MOTOR, HE EXPECTED ME TO MOVE THE MACHINE SO HE COULD WORK ON IT, BUT THERE IS PLENTY OF ROOM TO MOVE IT, HE STATED THERE WAS NO ROOM EVEN THOUGH THERE IS ABOUT 3 FEET BETWEEN THE TWO MACHINES.
Gloria S,
Pittsburgh, PACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team
Sears Home Services on 1697908056896
Zero Stars
Thomas replaced the main board on our refrigerator, proceeded to tell us the compressor had kicked on and swiftly left. He did not review the LED light on the board that continues to blink red in a sequence of three flashes which means the refrigerator is still faulty.
Jeremy S,
Pittsburgh, PACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1695428134972
Not very good listener
He didn't listen to what I had to say. My washer was running for all night and it completed when he was here. So he basically took money. He didn't have answer for why it took so long . Some days it doesn't even spin, I asked him why is that happening- no answer there as well.
Suraj,
Pittsburgh, PACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695419064351