7300 Bustleton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Beyond Compare.
Over the weekend we began to notice our Samsung dryer (purchased in 2018) was making an abnormal amount of noise when operating. The dryer was still functioning but as a precaution we made an appointment with Sears Home Service. The original appointment was scheduled for Friday, but the option was presented to be rescheduled two days earlier on Wednesday which worked even better. Total time spent from arrival to assessment to replacing rollers that were needed to replaced due to wear and tear was no more than one and half hours. The price was reasonable and the fact that this was an observation made on Saturday and to have completed by Wednesday is great. As for the technician Leroy, what can I say… Leroy was knowledgeable and professional. The customer service Leroy provided was top notch and he took the time to explain the process repair and maintenance of the Samsung Dryer. We felt confident with the service provided and would highly recommend Sears Hime Service for your home appliances needs.
Timm G, Elkins Park, PA
Ice maker
Technician address the problem and did appropriate corrections reset the ice maket
Josephine R, Philadelphia, PA
Steve for President
Steve was pleasant and professional. Thanks for fixing our ice maker!
Jacky H, Philadelphia, PA
Repair
Donald was pleasant and polite. Thanks for coming early. The end
Sheree M, Huntingdon Vy, PA
5
Haywood was prompt and very efficient. The part he needed was installed quickly and he was very professional.
Jennifer J, Philadelphia, PA
Refrigerator repair
Steven was very professional, courteous, and knowledgeable. I would recommend your company on the strength of his service.
Henry Cotton, Philadelphia, PA
microwave
excellent service only complaint is the process then 2 weeks later parts arrivec and install
Esther T, Philadelphia, PA
Fixed my problem leaking refrigerator
Although I had a morning appointment between 8-12 the tech showed up after 3:30pm. Better late than never! My refrigerator was leaking water at the bottom. The piece that held the water filter for ice or was leaking. I have no water dispenser just the ice maker which I never use because it's City disgusting tasting water. I closed the water shut off as the tech advised & the problem was fixed! No more leak! Thank you Sears for sending a great tech!!
Steven K, Philadelphia, PA
Excellent and Efficient
Leroy did a great job. He communicated well and consistently. My concerns with the service are related to the company in general, not the technician.
Leigh P, Philadelphia, PA
Impeccable service
Hector was a great and knowledgeable technician. Very kind explained very well thorough, clean and efficient. I hope they send him anytime i need a technician.
Samaya B, Philadelphia, PA
