7300 Bustleton Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (359 reviews)
Excellent Technician
February 18, 2025
Overall rating

The technician clearly knew what he was doing and fixed the problem with my cooktop quickly and efficiently. He was very polite and professional.

Sherri P, Philadelphia, PA

Good job
February 13, 2025
Overall rating

He was great 5 star very good job

Mitchell R, Philadelphia, PA

Washer Machine repair
February 12, 2025
Overall rating

Did a great job. Just wish he would have called me prior to showing up.

Larry C, Philadelphia, PA

I don't understand..."title."
February 06, 2025
Overall rating

Mark was very knowledgeable in his expertise. Very respectful and kind and a pleasure to have in my home. Thank you Mark!

Joanne J, Philadelphia, PA

Quick, knowledgeable, and professional
February 05, 2025
Overall rating

Jules made quick work of our dryer issue. He was able to diagnose and resolve the problem in about 30 min. Fully self sufficient, I was working from home and just had to let him in. When I asked him what was wrong with it, he was straight with me and that's all I could ask for. Showed me the malfunctioning components (belt and wheels) and demonstrated the fully functioning end product once the service was complete. Restored our old dryer to proper working condition and gave it a new lease on life. Great job Jules.

Kyle C, Philadelphia, PA

Bosch washer
February 05, 2025
Overall rating

On time, courteous, thorough inspection. Determined that water leakage source.was emanating from Condo unit above me. A+++. Greatly relieved and will use Sears Home Appliance in the future and recommend to my friends and neighbors. Thank you!

Lucille Merchant Merchant, Fairmount

Repeat performance
February 03, 2025
Overall rating

My technician brought my appliance back to like. He explained everything clearly and went beyond expectations to solve all issues I was facing. Highly recommend.

Sharon V, Philadelphia, PA

Service
February 02, 2025
Overall rating

On time completed job in timely manner. Was professional and explained what he was doing.

Fay D, Philadelphia, PA

Service Beyond Compare.
January 29, 2025
Overall rating

Over the weekend we began to notice our Samsung dryer (purchased in 2018) was making an abnormal amount of noise when operating. The dryer was still functioning but as a precaution we made an appointment with Sears Home Service. The original appointment was scheduled for Friday, but the option was presented to be rescheduled two days earlier on Wednesday which worked even better. Total time spent from arrival to assessment to replacing rollers that were needed to replaced due to wear and tear was no more than one and half hours. The price was reasonable and the fact that this was an observation made on Saturday and to have completed by Wednesday is great. As for the technician Leroy, what can I say… Leroy was knowledgeable and professional. The customer service Leroy provided was top notch and he took the time to explain the process repair and maintenance of the Samsung Dryer. We felt confident with the service provided and would highly recommend Sears Hime Service for your home appliances needs.

Timm G, Elkins Park, PA

Ice maker
January 28, 2025
Overall rating

Technician address the problem and did appropriate corrections reset the ice maket

Josephine R, Philadelphia, PA

Average Rating: 4.8/5 (359 reviews)
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