1901 Lincoln Highway Reviews
Read reviews from customers who used our services at 1901 Lincoln Highway
Total reviews
376
Average Rating
4.4/5
Jason B. Was very knowledgeable and courteous and when a TECHNICIAN IS NOT ABLE TO MAKE A APPOINTMENT THE CUSTOMER SHOULD GET NOTIFIED I HAD TO TAKE A DAY OFF FROM WORK AND THE TECHNICIAN BEFORE WAS A NO SHOW JUST NOTIFY THE CUSTOMER IF I HAVE TO CANCEL I HAVE TO NOTIFY THE COMPANY 😡😡😡
Mark D,
Customer service response - Thank you for your feedback, Mark. We're happy to hear Jason was knowledgeable and courteous, but we apologize for the inconvenience caused by the missed appointment and lack of notification.
Sears Home Services on 1749601837510
David W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749008122075
amber102375,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1748915575648
Fantastic service. Efficient and professional!
Jeff S,
Customer service response - Thank you for your positive feedback, Jeff! We're happy to hear you received efficient and professional service.
Sears Home Services on 1748849691644
Henry Y,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1748394138537
Benjamin S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1747887213399
Charles did a great job repairing our Washing machine! My feedback to Sears is to provide 4 hour windows for appointment. They did not show at all for first appointment and rescheduled. I waited 7 hours and lost money by taking day off. Definitely need improvement a in scheduling. It would also be nice to speak to a real person!!!
Kevin S,
Customer service response - Thank you for your feedback, Kevin. We're happy to hear Charles did a great job, but we apologize for the scheduling issues and inconvenience you faced.
Sears Home Services on 1747787337437
SAL our technician was great! That AI agent wasn't . That's all i say about that.
Tim M,
Customer service response - Thank you for your positive feedback, Tim! We're happy to hear that Sal was great, and we appreciate your input on the AI agent.
Sears Home Services on 1747787744369
Joe K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747702982700
Mary M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1747615055605