1901 Lincoln Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandy/ W
He does a good job.
Customer service response - Thank you for your positive feedback, Sandy and Galen! We're happy to hear you were pleased with the job done.
Sears Home Services on June 10, 2025
Mark D
Jason B. Was very knowledgeable and courteous and when a TECHNICIAN IS NOT ABLE TO MAKE A APPOINTMENT THE CUSTOMER SHOULD GET NOTIFIED I HAD TO TAKE A DAY OFF FROM WORK AND THE TECHNICIAN BEFORE WAS A NO SHOW JUST NOTIFY THE CUSTOMER IF I HAVE TO CANCEL I HAVE TO NOTIFY THE COMPANY 😡😡😡
Customer service response - Thank you for your feedback, Mark. We're happy to hear Jason was knowledgeable and courteous, but we apologize for the inconvenience caused by the missed appointment and lack of notification.
Sears Home Services on June 10, 2025
David W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 03, 2025
amber102375
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 02, 2025
Jeff S
Fantastic service. Efficient and professional!
Customer service response - Thank you for your positive feedback, Jeff! We're happy to hear you received efficient and professional service.
Sears Home Services on June 02, 2025
Henry Y
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 27, 2025
Benjamin S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 21, 2025
Kevin S
Charles did a great job repairing our Washing machine! My feedback to Sears is to provide 4 hour windows for appointment. They did not show at all for first appointment and rescheduled. I waited 7 hours and lost money by taking day off. Definitely need improvement a in scheduling. It would also be nice to speak to a real person!!!
Customer service response - Thank you for your feedback, Kevin. We're happy to hear Charles did a great job, but we apologize for the scheduling issues and inconvenience you faced.
Sears Home Services on May 20, 2025
Tim M
SAL our technician was great! That AI agent wasn't . That's all i say about that.
Customer service response - Thank you for your positive feedback, Tim! We're happy to hear that Sal was great, and we appreciate your input on the AI agent.
Sears Home Services on May 20, 2025
Joe K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 19, 2025
