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1901 Lincoln Highway Reviews
Read reviews from customers who used our services at 1901 Lincoln Highway
Total reviews
376
Average Rating
4.4/5
Tom was excellent ! A great service repairman!
sam K,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Tom provided excellent service.
Sears Home Services on 1728607342286
My service was excellent; however your "outsourcing" leaves a lot to be desired. They were in error in more than one thing that I told them about.
jean B,
Customer service response - Thank you for your feedback, Jean! We're pleased to hear you received excellent service, but we're sorry for any issues you experienced with our outsourcing.
Sears Home Services on 1728193037202
Sears Technician Tom called me before the service, arrived on time, performed a very thorough maintenance of my boiler, gave additional instructions/advises in the whole process.
Jason S,
Customer service response - Thank you for your positive feedback, Jason! We're delighted to hear that Tom provided thorough maintenance and valuable advice during your boiler service.
Sears Home Services on 1727582412931
Technician was great. Identified incorrect parts ordered from A.I. and placed order for correct parts. Installation was pretty quick.
P.J. C,
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician efficiently identified the issue and quickly placed the order for the correct parts.
Sears Home Services on 1727396321203
Charles did his job well to repair my dishwasher. Sears itself was an ABSOLUTE DISASTER! It took 3 1/2 MONTHS, 14 calls to Sears & countless Lies from their outsourced reps that they would repair or replace it! I never got a call back even from the level 1 & level 2 Escalation units and the Replacement unit! Plus they rescheduled my repair appointment 3 times to string me along! They have the Absolute Worst customer service of any company I've ever dealt with!!!
Bob R,
Customer service response - Thank you for your feedback, Bob. We're glad Charles did a good job on your dishwasher, but we're sorry for the frustration you experienced with our service process.
Sears Home Services on 1726979360721
David checked my washer, dryer, stove and refrigerator in a timely manner. He did a good job.
Judy B,
Customer service response - Thank you for your feedback, Judy! We're delighted to hear that David efficiently checked your appliances and did a good job.
Sears Home Services on 1726710654395
Dave narrowed down the issue in less than two minutes... Great job, until I tested the dryer the next morning. WRONG. I'm trying to get my money back for a job not done well.
Alex J,
Customer service response - Thank you for your feedback, Alex! We're delighted to hear that Dave quickly identified the issue and provided great service.
Sears Home Services on 1726024426588
The Technician, Brent, was quick and courteous. He was professional and provided the service in a timely manner.
Pat G,
Customer service response - Thank you for your positive feedback, Pat! We're pleased to hear that our technician provided quick and efficient service.
Sears Home Services on 1725276072401
Vernette S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1725276757555
Brain was very polite and explained what problem might be and advice of what I could do to help with the washer from locking.
Pixie M,
Customer service response - Thank you for your positive feedback, Pixie! We're pleased to hear that Brain was polite and provided helpful advice for your washer issue.
Sears Home Services on 1724811572900
