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1901 Lincoln Highway Reviews
Read reviews from customers who used our services at 1901 Lincoln Highway
Total reviews
376
Average Rating
4.4/5
Marlena S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765769088599
Nice technician and fast and efficient service!
Nikki M,
Customer service response - Thank you for your positive feedback, Nikki! We're happy to hear our technician provided fast and efficient service.
Sears Home Services on 1765768093956
Very Nice a Polite Very Respectful
ToneStayWoke420,
Customer service response - Thank you for your positive feedback! We're happy to hear our technician was nice, polite, and respectful.
Sears Home Services on 1765507430029
Michelle A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765510261287
The technician was absolutely great. The AI that is now control of scheduling making appointments dispatching is absolutely horrible. The AI canceled the appointment because the parts hadn't come in yet but I did have the parts that were mailed to me before the AI canceled. Then it rescheduled without asking when. I waited all day 8:00 a.m. to 5:00 p.m. on December 2nd 2025...! They never called they never showed. The Sears AI no matter how many times I called or texted it said they were still on the way. So eventually I was able to reschedule for today December 9th 2025 where it was finally fixed. Only 18 days since I called. This is not an acceptable practice and this AI needs to go back to school. Maybe Sears needs to get a human to fix its AI because you can't get a human until they show up at the door after three missed appointments or two whatever it's ridiculous. JUST SAY NO TO SEARS AND A&E SERVICE UNTIL THEY FORCE THE ROBOTS OUT!
Richard P,
Customer service response - Thank you for your feedback, Richard. We're happy to hear the technician was great, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address your concerns further.
Sears Home Services on 1765330138466
James was great. Very quick service. Working as expected following
Missy H,
Customer service response - Thank you for your positive feedback, Missy! We're happy to hear that James provided quick service and that everything is working as expected.
Sears Home Services on 1765330185863
The only thing did not like is the time technician scheduled 8 to 12 and cane at 2pm
Lisa P,
Customer service response - Thank you for your feedback, Lisa. We're happy to hear the service was satisfactory, but we're sorry for the scheduling inconvenience.
Sears Home Services on 1765330323028
Both my Service Technician and his Trainee were courteous and professional as they completed repairs on my dryer and refrigerator. Top notch service!
Ronald G,
Customer service response - Thank you for your positive feedback, Ronald! We're happy to hear that both our technician and trainee provided courteous and professional service for your dryer and refrigerator repairs.
Sears Home Services on 1765163132102
Round 2 with Bryan from Sears… after knowing that house address was correct he fixed the dryer in under an hour - he was very thorough and explained to me what was happening- thank you Bryan and hoping his day gets better as he was being routed everywhere for other service calls - happy Thanksgiving
Linda Y,
Customer service response - Thank you for your positive feedback, Linda! We're happy to hear Bryan was thorough and efficient in fixing your dryer, and we appreciate your kind wishes for him.
Sears Home Services on 1764128268552
Linda B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1764035416017
