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1901 Lincoln Highway Reviews
Read reviews from customers who used our services at 1901 Lincoln Highway
Total reviews
376
Average Rating
4.4/5
Tech was very friendly, professional and knowledgeable. Great service. Downside was automated scheduling system leaves a lot to be desired. Hire real people to answer the phones. Not having actually people answering the phone might make the company money but put customer service first with fixing the phone system.
Chuck K,
Customer service response - Thank you for your feedback, Chuck! We're pleased to hear that our technician provided great service, but we're sorry for any inconvenience caused by our automated scheduling system.
Sears Home Services on 1729666287133
The reck was effective and efficient. He worked fast and accurately. He had my refrigerator at 100 precent in no time at all
Herman S,
Customer service response - Thank you for your positive feedback, Herman! We're thrilled to hear that our technician worked efficiently and effectively to get your refrigerator back to 100 percent.
Sears Home Services on 1729432320629
Charles was on time, knowledgeable and friendly.
Pamela H,
Customer service response - Thank you for your positive feedback, Pamela! We're delighted to hear that Charles was punctual, knowledgeable, and friendly during your service.
Sears Home Services on 1729432554434
I was not home but my wife was very please with the work performed and the information she received from the repairmen
Robert C,
Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear that your wife was pleased with the work and information provided by our repairmen.
Sears Home Services on 1729432626246
Courteous, informative
Lisa M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729744112469
They guy was nice and helpful. And made sure the washer worked
jason S,
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician was nice, helpful, and ensured your washer was working properly.
Sears Home Services on 1729047914574
Tom was excellent ! A great service repairman!
sam K,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Tom provided excellent service.
Sears Home Services on 1728607342286
My service was excellent; however your "outsourcing" leaves a lot to be desired. They were in error in more than one thing that I told them about.
jean B,
Customer service response - Thank you for your feedback, Jean! We're pleased to hear you received excellent service, but we're sorry for any issues you experienced with our outsourcing.
Sears Home Services on 1728193037202
Sears Technician Tom called me before the service, arrived on time, performed a very thorough maintenance of my boiler, gave additional instructions/advises in the whole process.
Jason S,
Customer service response - Thank you for your positive feedback, Jason! We're delighted to hear that Tom provided thorough maintenance and valuable advice during your boiler service.
Sears Home Services on 1727582412931
Technician was great. Identified incorrect parts ordered from A.I. and placed order for correct parts. Installation was pretty quick.
P.J. C,
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician efficiently identified the issue and quickly placed the order for the correct parts.
Sears Home Services on 1727396321203
