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1901 Lincoln Highway Reviews
Read reviews from customers who used our services at 1901 Lincoln Highway
Total reviews
376
Average Rating
4.4/5
Kristi S,
Customer service response - Thank you so much for the fantastic 5-star rating, Kristi! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1722177949759
Philip W,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721964088893
The technician was excellent. On his first visit he diagnosed the part. It was ordered and arrived. On his second visit he installed it successfully. Customer service however, left much to be desired. The part arrived later than hoped, requiring rescheduling the second appointment. Then that appointment did not show. The next appointment also did not show. The next appointment happened about two hours after the window scheduled. But alls well now, about a month after the first call.
Moshe S,
Customer service response - Thank you for acknowledging the technician's excellence and for your patience despite the issues with our customer service and scheduling. Your feedback is crucial and we are working diligently to improve our processes.
Sears Home Services on 1721825891193
Polite, efficient, respectful of property and members of household.
Kim L,
Customer service response - Thank you for acknowledging our team's professionalism and respect. We're pleased to have provided a service that met your standards.
Sears Home Services on 1721532887257
Very friendly and also took the extra time to reattach the soap dispenser and thoroughly clean out layers of lint that I was unable to access. My dryer is now working better than ever. 5 stars.
Marilyn S,
Customer service response - Thank you for the great review! We're thrilled to hear your dryer is working better than ever and appreciate your recognition of our thorough and friendly service.
Sears Home Services on 1721391385175
The technician was punctual and very polite. He was also extremely thorough & professional about explaining how to get my appliance fixed.
Marc P,
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with our technician's punctuality, courtesy, and professionalism.
Sears Home Services on 1721391585977
Tom was the best of the best!, you don't find repair people like this anymore.
Debbie S,
Customer service response - Thank you for your kind words; we're thrilled to hear Tom provided excellent service! We strive to have the best people on our team.
Sears Home Services on 1721211010117
Allie M,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1721105812061
Tom was excellent. He explained problem but was unable to fix the pump on the air conditioner drain. The two week wait for service was not good.
Barbara B,
Customer service response - Thank you for acknowledging Tom's efforts and for your feedback on the waiting time. We apologize for the inconvenience and are working to improve our response times.
Sears Home Services on 1721050199786
MLB M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1720586971728
