1067 W Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bruce W
David was great!
Customer service response - Thank you for your positive feedback, Bruce! We're glad to hear that David provided great service.
Sears Home Services on July 21, 2025
cathy C
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 21, 2025
marsha N
My technician was a very pleasant man. The work he did was satisfactory and he did give some helpful advice upon leaving.
Customer service response - Thank you for your positive feedback, Marsha! We're glad to hear that your technician was pleasant and provided satisfactory work and helpful advice.
Sears Home Services on July 20, 2025
Sandra S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 17, 2025
Margaret H
replaced belt on dryer
Customer service response - Thank you for your positive feedback, Margaret! We're glad to hear that our team was able to replace the belt on your dryer.
Sears Home Services on July 14, 2025
M
Great experience. Renford was excellent. Extremely professional and knowledgeable. Diagnosed problem immediately, ordered parts and was back the following day to complete job. Thank you!
Customer service response - Thank you for your positive feedback! We're glad to hear that Renford provided a professional and knowledgeable service, and quickly resolved the issue for you.
Sears Home Services on July 13, 2025
Jacqueline H
Technician check two appliances. Explained what needed to be done. He was able to diagnose the problem, ordered the parts I needed and set up a new appointment. I wish their scheduling was better. Instead of an 8 am to 5 pm why can't it be for shorter lengths of time? Like 8-12 and 1-5 ?
Customer service response - Thank you for your feedback, Jacqueline! We're glad to hear our technician was thorough and helpful, and we appreciate your input on scheduling improvements.
Sears Home Services on July 10, 2025
Patty W
Ryan was extremely thorough and explained everything he was doing. A very pleasant person to work with
Customer service response - Thank you for your positive feedback, Patty! We're glad to hear that Ryan was thorough and pleasant to work with.
Sears Home Services on July 09, 2025
donna S
Service as great. Quality of the product is disappointing.
Customer service response - Thank you for your feedback, Donna! We're glad to hear you were satisfied with the service, and we appreciate your input on the product quality.
Sears Home Services on July 07, 2025
Warren A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 02, 2025
