1067 W Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
tpls3903
Serviced our refrigerator and provided good information on questions asked about its operation.
Customer service response - We're glad to hear your refrigerator is running well and that you found the information provided helpful. Thank I you for taking the time to leave a review.
Sears Home Services on June 19, 2024
Nichole G
Andrew was very professional and fixed our appliance very quickly.
Customer service response - Thank you for your kind words about Andrew's professionalism and swift service. We're delighted we could assist you efficiently.
Sears Home Services on May 31, 2024
Sharon M
Very personable. Diagnosed the problem very quickly and even had the part on his truck so new ice maker was installed and we were back in business.
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our quick and efficient service.
Sears Home Services on March 31, 2024
MaryBeth L
Customer service response - A big thank you, MaryBeth, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 27, 2024
Stephen G
Always 'on the mark" with the issue and solution.
Customer service response - Thank you for recognizing our accuracy in troubleshooting and providing solutions. We appreciate your feedback!
Sears Home Services on March 20, 2024
superman2597
Paul was fantastic! We've been with SEARS since 1993 & blessed to have had reputable & experience techs for our all our appliances. Miss the brick & mortar stores. Pray that we have up coming services just as well. Will be purchasing new Appliances on line. Will give future up dates.
Customer service response - We appreciate your loyalty to SEARS and are glad Paul provided fantastic service. We apologize for any inconvenience and hope to provide you with excellent service for your upcoming appliance needs. Thank you for your review.
Sears Home Services on March 04, 2024
Tim P
Customer service response - A big thank you, Tim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 28, 2024
Jen M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 25, 2024
Dan K
Tyrell was incredible! We had some issues with the original appointment because of bad weather and he went well out of his way to come by and look at our refrigerator. He was courteous and kind and very efficient. I can't say enough about him. You could see that he genuinely cared that we had a working refrigerator. Very impressed! I would give him 6 stars if I could.
Customer service response - Thank you for taking the time to leave such a positive review about your experience with Tyrell. We apologize for any inconvenience caused by the original appointment and we're glad to hear that Tyrell went above and beyond to provide excellent service. We truly appreciate your feedback and hope to continue exceeding your expectations in the future.
Sears Home Services on January 24, 2024
Cathy D
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 23, 2024
