200 Park City Center Reviews

James has always been an excellent Sears service person!

Vincent was very friendly and did a thorough check of the refrigerator and gave me options and advice. The fridge is dead, but it had a long life, over 30 years!

Wonderful service! All was explained perfectly and I learned alot about my dryer while he was at my house!

Couldn’t have had a better mechanic than James, he was experienced, friendly, efficient, neat with clean up. Thank you : John Settle

He was great. I have been having issue with my fridge door not shutting

He was great. Just wish not long window for service time.

The tech came and handled everything great and resolved the issue. My complaint is about scheduling. They only give a Full a day 8-5, and not 4 hour window for scheduling. This doesn’t work well for my work schedule. If my home Warrantee wasn’t picking the vendor who works on my appliances, I would for to a different service company for the reason stated above.

There are TOO many hoops I had to jump through before getting a technician scheduled! (Vincent was great - professional and knowledgeable!) To go through "Findmynumber" website or whatever is called was crazy! The company listed to service my area was in Philadelphia and they told me, they do not service my area, which made since being that I live two hours away! However, I didn't find out they didn't service my area until I called them to check on the status of their arrival because it was late in the afternoon - 3pm! SMH! THIS SHOULD BE A SHOULD BE SEAMLESS PROCESS! PLEASE make the necessary changes asap!

Sears Appliances Repair I would not recommend. My service was scheduled for May 23, 2025. They never came! I got another service repair company to fix my appliance. Then on May 31st Sears had a repair man show up. I told him that is was scheduled for May 23rd and nobody came so I had it repaired by someone else. He came took pictures made a note the it was already working properly. Left and got an email invoice for parts and labor $240. They did nothing and won't be getting paid! The service guy was nice and understood my frustration. I have enclosed a photo of my email confirmed appointment.

Made no attempt to do anything!