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200 Park City Center Reviews
Read reviews from customers who used our services at 200 Park City Center
Total reviews
97
Average Rating
4.1/5
Couldn’t have had a better mechanic than James, he was experienced, friendly, efficient, neat with clean up. Thank you : John Settle
Pat S,
He was great. I have been having issue with my fridge door not shutting
Jody S,
stuart F,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1763346647392
The dryer was in need of repair sears
Ruifn Y,
Customer service response - Thank you for your review, Ruifn. We're glad we could assist with your dryer repair.
Sears Home Services on 1757654223285
He was great. Just wish not long window for service time.
Emily S,
Customer service response - Thank you for your feedback, Emily! We're glad to hear you had a positive experience with our technician and appreciate your input on the service window.
Sears Home Services on 1733806108137
The tech came and handled everything great and resolved the issue. My complaint is about scheduling. They only give a Full a day 8-5, and not 4 hour window for scheduling. This doesn’t work well for my work schedule. If my home Warrantee wasn’t picking the vendor who works on my appliances, I would for to a different service company for the reason stated above.
Sara R,
The repairman seemed to find the problem causing our refrigerator to stop workingand then quoted a repair price of over $800 which we decided not to accept due to the age of the refrigerator. That meant we were charged over $140 for the appointment. Then we were told we could only use our credit card over the phone, but we don't like doing that. No bill was given to us.Then the repairman acted like a salesman for Kenmore and for appliance insurance. We wanted to research refrigerator costs rather than make any commitment right away. All in all, it was not a great experience.
Carol D,
Customer service response - We apologize for the inconvenience, Carol. We appreciate your feedback and will use it to improve our service and billing process.
Sears Home Services on 1765163205302
Called for broken ice maker when tech came diagnosed the issue removed and replace old ice maker but failed to cut water back on to see if there would be leaks or even if it worked I don't know maybe it's just me but I think that if something's broken you would want to make sure that it's working before you leave now I probably got to call somebody else to turn the water back on to make sure everything doesn't leak
hoopty O,
Customer service response - We apologize for the oversight with the ice maker repair. Please contact us directly so we can ensure the issue is fully resolved.
Sears Home Services on 1758674192481
Nicole J,
Customer service response - Thanks for the rating, Nicole! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1757298720954
There are TOO many hoops I had to jump through before getting a technician scheduled! (Vincent was great - professional and knowledgeable!) To go through "Findmynumber" website or whatever is called was crazy! The company listed to service my area was in Philadelphia and they told me, they do not service my area, which made since being that I live two hours away! However, I didn't find out they didn't service my area until I called them to check on the status of their arrival because it was late in the afternoon - 3pm! SMH! THIS SHOULD BE A SHOULD BE SEAMLESS PROCESS! PLEASE make the necessary changes asap!
Falecia H,
