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200 Park City Center Reviews
Read reviews from customers who used our services at 200 Park City Center
Total reviews
97
Average Rating
4.1/5
If I can give 0 I give it, is the 3rd time this technician don't show up, he came at the first time and he say he didn't see before a washer machine like I have, I think it's too much technology for his knowledge, or I'm guessing because I'm in a home warranty he is not getting the say pay as a regular customer, I'm very disappointed his name is JAMES, I would call again to Sears home warranty and I would say the same thing as I mentioned. Is waisting my time the Sears department is ok but this technician continues not showing up 😤😡😡
Andres H,
Customer service response - We apologize for the trouble you've faced, Andres. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1743385156058
Bad experience. Dryer is continuing with the same issues
Miguel L,
Customer service response - We apologize for the trouble you've faced, Miguel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1735532621411
May 14 I had a tech order my part for my washer...It was A n E Repair ...they kp rescheduling me...I wrote the check out to Sears.Are you or are you not affiliated with this service..HELP!..totally frustrated!..I need my washer
Deb R,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719474467699
Never showed up for the appointment. When rescheduling they said i would be a priority the nexy day and once again nothing. Totally unreliable with offshore staff handling appointments
Jeff F,
Customer service response - Thank you, Jeff, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1709776171585
Scheduled Apt for today - confirmed - 8am to 5pm arrival window. I stayed home all day waiting and no one showed up or called. Tried calling and got an ai automated phone system that couldn’t help. Very unprofessional. Frustrating.
Homestead L,
Customer service response - Thank you, Homestead, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1709776157347
The technician was nice and said he fixed the problem. However the issue was not fixed.
Rebecca W,
Customer service response - Thank you, Rebecca, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707367620618
