200 Park City Center Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (55 reviews)

Jeff F

March 06, 2024

Never showed up for the appointment. When rescheduling they said i would be a priority the nexy day and once again nothing. Totally unreliable with offshore staff handling appointments

Source: Google

Customer service response - Thank you, Jeff, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on March 06, 2024

Homestead L

March 06, 2024

Scheduled Apt for today - confirmed - 8am to 5pm arrival window. I stayed home all day waiting and no one showed up or called. Tried calling and got an ai automated phone system that couldn’t help. Very unprofessional. Frustrating.

Source: Google

Customer service response - Thank you, Homestead, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on March 06, 2024

Rebecca W

February 07, 2024

The technician was nice and said he fixed the problem. However the issue was not fixed.

Source: Google

Customer service response - Thank you, Rebecca, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on February 07, 2024

Average Rating: 4.2/5 (55 reviews)