2235 E State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Randy M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 19, 2025
Ashley
Dennis was timely, attentive, and upfront. He explained what was wrong with our washer and we were able to confidently make a decision based on his information.
Customer service response - Thank you for your feedback, Ashley! We're glad to hear Dennis was timely and attentive, and that his explanation helped you make an informed decision.
Sears Home Services on May 08, 2025
Shir R
Very educational experience with repair technician, very personable and knowledgeable. Answered all our questions. Would rate him 10+ stars.
Customer service response - Thank you for your wonderful feedback! We're delighted to hear our technician provided an educational and personable experience.
Sears Home Services on March 30, 2025
James P
He diagnosed the problem, showed me and explained the part that malfunctioned, the part is ordered and all is well!
Customer service response - Thank you for your feedback, James! We're glad to hear our technician was thorough in diagnosing and explaining the issue.
Sears Home Services on March 19, 2025
Anthony L
Fridge still has issue but at no fault to technician, wasn't acting up while here of course lol, very polite professional and knowledgeable. Just wish they had better time windows
Customer service response - Thank you for your feedback, Anthony! We're glad to hear our technician was polite and professional, and we appreciate your patience with the scheduling.
Sears Home Services on March 16, 2025
matthew C
Friendly appliance experts
Customer service response - Thank you for your positive feedback, Matthew! We're glad to hear you found our team friendly and knowledgeable.
Sears Home Services on January 05, 2025
John O
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 11, 2024
Bryan A
Great job
Customer service response - Thank you for your positive feedback, Bryan! We're glad to hear you were satisfied with our service.
Sears Home Services on November 06, 2024
Anthony R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 27, 2024
Gary V
Neil was a perfect gentleman while he was here in my home. I'm looking foward to his next preventive maintenance visit here next year. I'm sorry that I jumped to conclusions after he left my home. GARY GEORGE VATH
Customer service response - Thank you for your kind words about Neil's professionalism. We're glad to hear you're looking forward to his next visit!
Sears Home Services on September 05, 2024
