5 Laurel Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lisa L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 05, 2025
Wendy
He was very courteous n professional in checking my appliance. He explain the diagnosis so I could understand n what I needed to fully repair my appliance Ty Jeo
Customer service response - Thank you for your kind words about Jeo's courteous and professional service, Wendy! We're glad he could clearly explain the diagnosis and repair needs for your appliance.
Sears Home Services on June 01, 2025
bon B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 01, 2025
Danika O
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 01, 2025
Paul E
The repairman, Josh P. was excellent!! First, he diagnosed the problem just by sound and then replaced the part within 10 - 15 mins and was gone. Our washing machine never sounded better and cleans as good as new. Josh was professional, courteous and diligent! We sincerely appreciate the work that was performed, and so fast!!!
Customer service response - Thank you for your kind words about Josh's excellent service, Paul! We're thrilled to hear your washing machine is working like new and that Josh provided a professional and efficient experience.
Sears Home Services on April 30, 2025
Christina
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 29, 2025
Denise Z
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Michael G
Dave was extremely helpful and professional. His expertise and knowledge was readily apparent.
Customer service response - Thank you for your kind words about Dave's helpfulness and professionalism, Michael! We're glad his expertise made a positive impact on your experience.
Sears Home Services on April 22, 2025
john
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 07, 2025
Jane A
We are very thankful that Sears Appliance Repair is available. David was pleasant and professional. It's not easy to reach anyone by phone at Sears so that was frustrating but the service we received was top notch.
Customer service response - Thank you for your kind words about David's service, Jane! We appreciate your feedback on the phone accessibility and are glad you found the service top-notch.
Sears Home Services on January 27, 2025
