5 Laurel Mall Reviews
Read reviews from customers who used our services at 5 Laurel Mall
Total reviews
109
Average Rating
4.6/5
Danika O,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746145372369
The repairman, Josh P. was excellent!! First, he diagnosed the problem just by sound and then replaced the part within 10 - 15 mins and was gone. Our washing machine never sounded better and cleans as good as new. Josh was professional, courteous and diligent! We sincerely appreciate the work that was performed, and so fast!!!
Paul E,
Customer service response - Thank you for your kind words about Josh's excellent service, Paul! We're thrilled to hear your washing machine is working like new and that Josh provided a professional and efficient experience.
Sears Home Services on 1746069478249
Christina,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745978727318
Denise Z,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1745455675562
Dave was extremely helpful and professional. His expertise and knowledge was readily apparent.
Michael G,
Customer service response - Thank you for your kind words about Dave's helpfulness and professionalism, Michael! We're glad his expertise made a positive impact on your experience.
Sears Home Services on 1745363260465
john,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744078828129
After 8 service calls the ice maker was finally replaced!
Pamela B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1742956200270
We are very thankful that Sears Appliance Repair is available. David was pleasant and professional. It's not easy to reach anyone by phone at Sears so that was frustrating but the service we received was top notch.
Jane A,
Customer service response - Thank you for your kind words about David's service, Jane! We appreciate your feedback on the phone accessibility and are glad you found the service top-notch.
Sears Home Services on 1738039517974
Heather,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1734407093835
He was polite and had it fixed it quickly.
Brett B,
Customer service response - Thank you for your kind words, Brett! We're glad to hear you had a positive experience with our quick and polite service.
Sears Home Services on 1734048590617