5 Laurel Mall Reviews

Read reviews from customers who used our services at 5 Laurel Mall


Total reviews

109


Average Rating

4.6/5

May 02, 2025
Overall rating

Danika O,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1746145372369

April 30, 2025
Overall rating

The repairman, Josh P. was excellent!! First, he diagnosed the problem just by sound and then replaced the part within 10 - 15 mins and was gone. Our washing machine never sounded better and cleans as good as new. Josh was professional, courteous and diligent! We sincerely appreciate the work that was performed, and so fast!!!

Paul E,

Customer service response - Thank you for your kind words about Josh's excellent service, Paul! We're thrilled to hear your washing machine is working like new and that Josh provided a professional and efficient experience.

Sears Home Services on 1746069478249

April 29, 2025
Overall rating

Christina,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1745978727318

April 24, 2025
Overall rating

Denise Z,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1745455675562

April 22, 2025
Overall rating

Dave was extremely helpful and professional. His expertise and knowledge was readily apparent.

Michael G,

Customer service response - Thank you for your kind words about Dave's helpfulness and professionalism, Michael! We're glad his expertise made a positive impact on your experience.

Sears Home Services on 1745363260465

April 07, 2025
Overall rating

john,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744078828129

October 25, 2025
Overall rating

After 8 service calls the ice maker was finally replaced!

Pamela B,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1742956200270

January 27, 2025
Overall rating

We are very thankful that Sears Appliance Repair is available. David was pleasant and professional. It's not easy to reach anyone by phone at Sears so that was frustrating but the service we received was top notch.

Jane A,

Customer service response - Thank you for your kind words about David's service, Jane! We appreciate your feedback on the phone accessibility and are glad you found the service top-notch.

Sears Home Services on 1738039517974

December 16, 2024
Overall rating

Heather,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1734407093835

December 13, 2024
Overall rating

He was polite and had it fixed it quickly.

Brett B,

Customer service response - Thank you for your kind words, Brett! We're glad to hear you had a positive experience with our quick and polite service.

Sears Home Services on 1734048590617

Showing 51 - 60 reviews

PaginationPagination
See all details for 5 Laurel Mall