5 Laurel Mall Reviews

Read reviews from customers who used our services at 5 Laurel Mall


Total reviews

116


Average Rating

4.6/5

April 07, 2026
Overall rating

The service repairman was very knowledgeable and went beyond what was expected of the repairs.

Theresa P,

Customer service response - Thank you for your feedback, Theresa! We're glad to hear the repairman was knowledgeable and exceeded your expectations.

Sears Home Services on 1775591638295

April 01, 2026
Overall rating

Chris M,

Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775139672911

March 16, 2026
Overall rating

Great and quick service

Himali R,

Customer service response - Thank you for your kind words about our quick service, Himali! We're glad to hear you had a positive experience.

Sears Home Services on 1773622707164

March 11, 2026
Overall rating

Sandra S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1773188384011

March 01, 2026
Overall rating

Refrig repair

George L,

Customer service response - Thank you for your kind words about our refrigerator repair service, George! We're glad to hear you were satisfied with the service.

Sears Home Services on 1772419666142

February 18, 2026
Overall rating

Kenneth was friendly, very helpful and efficient. He was pleasant to talk to. He made sure that all range burners were functioning properly. I was given advice on everything stove/ range top related. I would definitely hire him again.

Enc E,

Customer service response - Thank you for your kind words about Kenneth's friendly and efficient service! We're glad he could ensure your range burners were functioning properly and provide helpful advice.

Sears Home Services on 1771458980317

February 19, 2026
Overall rating

Tammi M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771459370228

February 17, 2026
Overall rating

Josh was great. Personable knowledgeable made sure part did not leak before he left. Very dissatisfied with cost. Part was ordered from Amazon for $17.00 and got charged $124.00. Major rip-off. And cost was lowered because I signed up for service contract.

Gail H,

Customer service response - Thank you for your kind words about Josh's service, Gail! We apologize for the dissatisfaction with the cost and appreciate your feedback. Please contact us directly to discuss your concerns further.

Sears Home Services on 1771370839133

February 11, 2026
Overall rating

suzanne R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1770853845199

January 25, 2026
Overall rating

Mike W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1769395698520

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