5 Laurel Mall Reviews

Read reviews from customers who used our services at 5 Laurel Mall


Total reviews

109


Average Rating

4.6/5

February 19, 2026
Overall rating

Tammi M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771459370228

February 17, 2026
Overall rating

Josh was great. Personable knowledgeable made sure part did not leak before he left. Very dissatisfied with cost. Part was ordered from Amazon for $17.00 and got charged $124.00. Major rip-off. And cost was lowered because I signed up for service contract.

Gail H,

Customer service response - Thank you for your kind words about Josh's service, Gail! We apologize for the dissatisfaction with the cost and appreciate your feedback. Please contact us directly to discuss your concerns further.

Sears Home Services on 1771370839133

February 11, 2026
Overall rating

suzanne R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1770853845199

January 25, 2026
Overall rating

Mike W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1769395698520

January 22, 2026
Overall rating

Richard did a wonderful job fixing the water line. Very pleasant personality. I would recommend him and Sears service to anyone. Great Job!!!!!

Thomas,

Customer service response - Thank you for your kind words about Richard's wonderful service, Thomas! We're glad to hear you had a positive experience and appreciate your recommendation.

Sears Home Services on 1769133749681

January 14, 2026
Overall rating

Your repair man, Jeff F., is a very personable individual, a master craftsman, and a great represenative of Sears.

Eric S,

Customer service response - Thank you for your kind words about Jeff F.'s personable and skilled service, Eric! We're glad to hear he represents Sears well.

Sears Home Services on 1768441842825

January 13, 2026
Overall rating

David was on time, professional, straightforward and friendly. It turns out my fridge was still under warranty, and I appreciate how David walked me through the steps to take, saving me money, time, and stress. Thank you, team!

Christine L,

Customer service response - Thank you for your kind words about David's professional and friendly service, Christine! We're glad he could help you navigate the warranty process and save you money and stress.

Sears Home Services on 1768353212810

January 08, 2026
Overall rating

Very efficient. Excellent work.

CHRIS W,

Customer service response - Thank you for your kind words about our efficient and excellent work, Chris! We're happy to hear you had a positive experience.

Sears Home Services on 1767853431195

January 01, 2026
Overall rating

Sandra B,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767325508399

January 01, 2026
Overall rating

Joseph C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1767318820062

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