Appointment Lookup
802-552-4364
5 Laurel Mall Reviews
Read reviews from customers who used our services at 5 Laurel Mall
Total reviews
109
Average Rating
4.6/5
Richard was awesome! So knowledgeable, kind and super quick and efficient! If I could, I would give him a raise! He is an asset to Sears.
Marci P,
Customer service response - Thank you for your kind words about Richard's service, Marci! We're thrilled to hear he provided a knowledgeable, kind, and efficient experience.
Sears Home Services on 1752808328614
Kelly F,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752717402659
The technician (David M) was absolutely wonderful. He did all the work in a timely fashion and everything up and running within the hour. The process to get the technician here, was painfully challenging. I will be calling customer service with a complaint. The original service date was changed three times due to the fact that the parts are on back order. Meanwhile the parts arrived 3 days after the initial consult. They then scheduled a date when the technician wasn't working.
Joseph G,
Customer service response - Thank you for your kind words about David M's service, Joseph! We apologize for the scheduling issues and appreciate your patience. Please contact customer service to address your concerns further.
Sears Home Services on 1752455620331
Mary Z,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1751869166810
Ginger F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1751871201165
Dave was very knowledgeable and helpful to get our fridge going again quickly.
Matthew P,
Customer service response - Thank you for your kind words about Dave's knowledgeable and helpful service, Matthew! We're glad he could get your fridge running again quickly.
Sears Home Services on 1751250635439
Steven was excellent and very knowledgeable. Kept us informed.
John M,
Customer service response - Thank you for your kind words about Steven's excellent and knowledgeable service, John! We're glad he kept you informed throughout the process.
Sears Home Services on 1750896071465
Repair man was professional, and did an excellent job. Very thorough and was neat
Anna S,
Customer service response - Thank you for your kind words about our repairman's professional and thorough service, Anna! We're glad to hear he did an excellent job.
Sears Home Services on 1750118101858
Lisa L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1749176480921
bon B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1748825458769
