5050 Jonestown Rd Reviews

Read reviews from customers who used our services at 5050 Jonestown Rd


Total reviews

69


Average Rating

4.3/5

September 18, 2026
Overall rating

Travis was very polite and knew his job well. He gave extra tips on how to extend the life of my product which was greatly appreciated.

donna S,

Customer service response - Thank you for your feedback, Donna! We're glad to hear Travis was polite, knowledgeable, and provided helpful tips to extend the life of your product.

Sears Home Services on 1790562344388

September 19, 2026
Overall rating

John was knowledgeable and courteous. He was a joy to work with.

Lisa N,

Customer service response - Thank you for your feedback, Lisa! We're glad to hear John was knowledgeable, courteous, and a joy to work with.

Sears Home Services on 1790561604465

September 20, 2026
Overall rating

Truley exceptional .

Thomas N,

Customer service response - Thank you for your feedback, Thomas! We're glad to hear you found the service truly exceptional.

Sears Home Services on 1789904621922

September 02, 2026
Overall rating

Very polite. Efficient and informative.

Denna B,

Customer service response - Thank you for your feedback, Denna! We're glad to hear the service was polite, efficient, and informative.

Sears Home Services on 1788452043967

July 30, 2026
Overall rating

Gaye L,

Customer service response - Thank you for the amazing 5-star review, Gaye! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785455388140

June 17, 2026
Overall rating

Quick and got my dishwasher back. Yay!

Jason C,

Customer service response - Thank you for your feedback, Jason! We're glad to hear your dishwasher is back up and running quickly.

Sears Home Services on 1781720187097

April 15, 2026
Overall rating

very kind man took his time to explain the problem to me

Barb R,

Customer service response - Thank you for your feedback, Barb! We're glad to hear the technician was kind and took the time to explain the problem to you.

Sears Home Services on 1776295102387

April 04, 2026
Overall rating

Shoukry S,

Customer service response - Thank you for the amazing 5-star review, Shoukry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775334560991

February 23, 2026
Overall rating

Gene W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771808140764

January 29, 2026
Overall rating

Both technicians John and Travis were kind, knowledgeable, and very professional! They both took the time to explain what they were doing and were very patient with my questions!

Tina C,

Customer service response - Thank you for your review, Tina. We're glad to hear that John and Travis were kind, knowledgeable, and professional, and that they took the time to explain everything to you.

Sears Home Services on 1769746667831

January 27, 2026
Overall rating

John was very knowledgeable and efficient. He explained everything thoroughly, fixed the ignitor and finished up. Great job, would highly recommend!👏 👌 👍 😀

Sue S,

January 19, 2026
Overall rating

William J,

Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1768881338629

January 19, 2026
Overall rating

Very nice and very knowledgeable.

Dave R,

Customer service response - Thank you for your review, Dave. We're glad to hear that you found our service both nice and knowledgeable.

Sears Home Services on 1768880939654

January 14, 2026
Overall rating

Lori T,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1768442309255

December 17, 2025
Overall rating

Technician was kind, prompt and reactive. Very grateful for his assistance.

Megan W,

Customer service response - Thank you for your review, Megan. We're glad to hear that our technician was kind, prompt, and helpful.

Sears Home Services on 1766022761616

November 20, 2025
Overall rating

Very good! Very knowledgeable. Wonderful experience.

Susan R,

Customer service response - Thank you for your review, Susan. We're glad to hear that you had a wonderful experience and found our service knowledgeable.

Sears Home Services on 1763598417426

November 06, 2025
Overall rating

The technician was prompt, knowledgeable, and friendly.

Sharon C,

Customer service response - Thank you for your review, Sharon. We're glad to hear that our technician was prompt, knowledgeable, and friendly.

Sears Home Services on 1762390417948

November 02, 2025
Overall rating

J B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1762131651931

October 22, 2025
Overall rating

The service was thorough. Tech was knowledgeable and his diagnosis of the problem was accurate.

Dr. M,

Customer service response - Thank you for your review, Dr. Madeira. We're glad to hear that our technician provided thorough service and an accurate diagnosis.

Sears Home Services on 1761093663858

September 21, 2025
Overall rating

Matthew S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1758504162526

September 12, 2025
Overall rating

Travis C. was professional, focused on our family’s needs, was on time, offered clear explanations of the problems, answered our questions appropriately, and was knowledgeable about the dryer he was asked to repair.

Christine C,

Customer service response - Thank you for your review, Christine. We're glad to hear that Travis provided professional and knowledgeable service, focusing on your family's needs.

Sears Home Services on 1757654089865

September 07, 2025
Overall rating

Very nice to do business with. Knowledge and explained things clearly.

Bill K,

Customer service response - Thank you for your review, Bill. We're glad to hear that you found our service knowledgeable and appreciated the clear explanations.

Sears Home Services on 1757297004638

July 17, 2025
Overall rating

Out tech was very informative. Fixed everything quickly and explained everything.

Leah L,

Customer service response - Thank you for your review, Leah. We're glad to hear that our technician was informative and efficient in fixing everything.

Sears Home Services on 1752807834480

July 02, 2025
Overall rating

Went right to work on the problem and was done in record time. Great job

Arlene K,

Customer service response - Thank you for your review, Arlene. We're glad to hear that our technician resolved the issue quickly and efficiently.

Sears Home Services on 1751415866374

June 29, 2025
Overall rating

precious A,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1751252392988

Showing 1 - 25 reviews

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